Assistant Branch Manager

About Us

The Staff Pad has partnered with a
second -generation, family -owned distributor specializing in low -voltage
electronic solutions and we are looking for dedicated and reliable Assistant
Branch Manager to play a key part in supporting branches across all areas of
daily operations

You will work closely with sales and logistics teams
to help ensure smooth branch performance, while assisting in the implementation
of policies, procedures, and best practices that drive operational excellence
and support overall branch and organizational goals.

What You’ll Do

• Deliver exceptional customer
  service by consistently maintaining high service standards.
  
• Address service concerns through
  coaching, collaboration, or escalation to the appropriate leadership team.
  
• Maintain a strong understanding of
  all branch operations and sales functions, including counter and telephone
  sales, shipping and receiving, repairs/CRS, RM module, and inventory
  management.
  
• Partner with the Branch Manager to
  strengthen vendor relationships, coordinate customer and employee
  training, and support go -to -market strategies with the Marketing
  Department.
  
• Assist in reducing slow -moving and
  obsolete inventory to maintain overall inventory health.
  
• Support the Branch Manager in
  achieving branch sales goals through planning, team collaboration, and
  mentoring the sales staff.
  
• Meet or exceed personal sales goals
  established by Sales and Branch Managers
  
• Assist with recruiting, hiring,
  onboarding, training, and developing branch personnel to build a strong,
  customer -focused team.
  
• Oversee daily showroom stocking,
  organization, and merchandising to create excellent customer experience.
  
• Support the handling of employee
  evaluations, grievances, and personnel matters in coordination with branch
  and administrative leadership.
  
• Perform all branch administrative
  responsibilities effectively and accurately.
  
• Maintain clear and consistent
  communication with branch leadership and the Corporate Office as needed.
  
• Ensure compliance with all company
  policies and procedures, reporting concerns to the appropriate leadership
  team.
  
• Help maintain a safe, secure,
  clean, and professional working environment.
  

What We Are Looking For

Educational Qualifications

• High school diploma or equivalent
  required
  

Experience

• 5–7 years of relevant sales
  experience
  
• 1–3 years of leadership or
  management experience preferred
  
• Experience within the low -voltage
  industry, specifically in fire and life safety systems, video
  surveillance, access control, and voice communication solutions
  
• Experience with training, coaching,
  and mentoring team members
  

 Other Requirements

• Strong verbal and written
  communication skills with the ability to clearly understand and convey
  information
  
• Effective problem -solving and
  decision -making abilities
  
• Ability to work independently while
  also collaborating effectively within a team environment
  
• Proficient in Microsoft Office
  Suite applications
  
• Willingness to travel and work
  occasional evenings or weekends as needed (less than 10% of travel
  required)
  
• This position is based in a
  professional office setting
  
• The role regularly utilizes
  standard office equipment, including computers, telephones, photocopiers,
  and software suites such as the ERP (Enterprise Resource Planning) system
  and Microsoft Office products
  

Physical Demands

• May involve a mix of standing,
  walking, sitting, and using hands and fingers to operate tools or
  controls, as well as climbing stairs, stooping, kneeling, crouching,
  crawling, and communicating verbally or audibly.
  
• Must be able to occasionally lift
  or move items weighing up to 70 pounds.
  
• Requires strong visual
  capabilities, including close and distance vision, color and peripheral
  vision, depth perception, and the ability to adjust focus.
  

What You Can Expect

• Competitive compensation including
  market -aligned salary and performance -based incentives
  
• Profit sharing and retirement
  benefits, including SEP IRA contributions and annual profit -sharing
  bonuses
  
• Comprehensive health benefits with
  affordable medical, dental, and vision coverage
  
• Career growth opportunities with
  ongoing development, advancement potential, and a strong
  promote -from -within culture
  

If you are a motivated professional with a strong
background in sales, leadership, and branch operations—and you’re ready to take
the next step in your career with a respected, family -owned industry
leader—we’d love to hear from you.