Assistant Branch Manager

 Climb Credit Union is  looking for a motivated and people-focused Assistant Branch Manager to support branch operations, coach frontline staff, and ensure members receive exceptional service every day. This role is ideal for a financial services professional who thrives on leadership, collaboration, and operational excellence and is ready to grow into a branch management career path. You’ll partner closely with the Branch Manager and senior leadership while continuing to serve members and mentor staff on the floor.

Why  Climb Credit Union?

• As not-for-profits and member-owned financial cooperatives, credit unions are incredibly unique institutions. Earnings are returned to members in the form of better rates, lower fees and great services. Be a part of a movement that pays it forward!
• Climb Credit Union was founded in 1951. We’re a stable, successful and growing financial institution, which is why we need you.
• A suite of outstanding benefits is available to employees who work 20 or more hours a week. In addition to healthcare, dental and life insurance, 401(k), personal time off, we offer employee discounts on loans and other perks as well.
• Learn a ton with our on-the-job training programs and set yourself up for career and personal financial success.
• Climb Credit Union has been recognized as a top place to work by The Denver Post in 2024 & 2025 & 2026. This award recognizes our positive work environment and goal of fostering employee satisfaction, and it's truly a testament to our efforts.

PERKS OF CLIMB CREDIT UNION

• 401K Employer match to 100% of 6% of your contribution
• Medical, Dental, Vision Insurance
• PTO (Paid Time Off) 2 additional personal days (Floating)
• VTO (Volunteer Time Off) 16 hours
• 11 Paid Holidays
• Employee Assistance plan focuses on wellness, mental health -  8 free sessions offered
• Tuition Reimbursement
• Employee loan rate reduction
• Discounts on Climb Credit Union loans and services
• Financial Investment/Counseling
• Employee events throughout the year

Check out this video to learn what drives us at Climb and how we make a difference every day,  https://www.youtube.com/watch?v=XPGES8a9OSs (English)

https://youtu.be/FeEw2UqGudo  (Spanish

What You'll Be Doing

• Support the Branch Manager in daily branch operations, staffing, and service delivery.
• Lead by example through hands-on member service and problem resolution.
• Coach, train, and mentor Member Service Representatives to strengthen performance, confidence, and engagement.
• Serve as a technical and regulatory resource for complex member transactions and products.
• Participate in branch meetings and collaborate with senior leadership on initiatives and projects.
• Identify and facilitate relationship-based cross-sell opportunities that align with member needs.
• Ensure compliance with policies, procedures, and reporting requirements.
• Act as Branch Manager in their absence and assist with supervisory responsibilities.

What We're Looking For

• 3–5 years of financial services or related member-focused experience
• Prior experience coaching, mentoring, or supervising staff strongly preferred
• Associate degree, relevant certification, or equivalent work experience
• Strong communication, leadership, and problem-solving skills
• Ability to balance operational responsibilities with people leadership

This is a full-time, exempt position with a starting annual salary of $63,000, with the opportunity for higher compensation based on experience, education, and qualifications.

If you’re ready to Rise & Thrive, create unforgettable experiences for our members, and play a meaningful role in the growth of a thriving organization, we’d love to hear from you.

We appreciate your interest in joining our team and look forward to learning more about how your skills, passion, and leadership can make an impact.

We value diverse experiences and encourage candidates who meet most, but not all qualifications to apply.