Assistant Branch Manager I

Join the OceanAir Team as an Assistant Branch Manager (ABM) I - Ventura Branch 

About OceanAir Federal Credit Union

At OceanAir Federal Credit Union, we’re making waves in the financial industry by doing the right thing—for our members, our employees, and our community. We believe in easy financial solutions, real relationships, and leading with heart. If you’re passionate about service, leadership, and creating meaningful experiences, we’d love for you to bring your talent aboard.

The Role

As an Assistant Branch Manager (ABM) I, you’ll play a key leadership role in delivering an effortless, member-focused experience while supporting daily branch operations. You’ll lead by example, coach a high-performing service team, and ensure our members feel supported, valued, and understood at every interaction.

How You’ll Make an Impact

Live Our Core Values

• Make It Right: Do the right thing for our members and community
• Make It Easy: Provide simple, convenient financial solutions
• Make It Personal: Build genuine, lasting relationships

Create Member Magic

• Identify member financial needs and recommend products or services that improve their financial lives
• Resolve complex member concerns with professionalism and care

Lead & Develop the Team

• Supervise, coach, and review service staff performance
• Conduct staff meetings and provide ongoing training
• Coach employees on cross-selling goals and NPS standards

Support Operational Excellence

• Ensure workstations are properly staffed throughout the day
• Maintain strong controls over cash and negotiable items
• Perform audits and provide notary services as needed

Support Branch Performance

• Help achieve transaction and relationship survey goals
• Forecast cash needs and assist with managing branch cash flow

What We’re Looking For -

Skills & Abilities

• Working knowledge of credit union products, services, and regulations
• Strong supervisory, coaching, and leadership skills
• Excellent member service and interpersonal communication skills
• Solid decision-making and problem-solving abilities
• Proficiency with computers and standard office software (email, internet, Word, Excel)

Experience & Education

• High school diploma or GED required
• 1–3 years of experience as a Branch Service or Teller Supervisor
• Lending or new accounts experience preferred

Physical & Work Requirements

• Light physical activity including standing, walking, and sitting
• Manual dexterity for keyboarding and handling documents or cash
• Office setting with moderate noise; well-lit and climate controlled
• Willingness to travel to branch locations as needed
• Reliable transportation required

Work Schedule & Travel

• 40-hour workweek with occasional overtime
• Flexibility to attend meetings before or after scheduled hours
• Minimal overnight travel may be required

Why OceanAir?

We offer more than a job—we offer a place where you can grow, lead, and make a real difference. At OceanAir, your voice matters, your development is supported, and your work makes an impact every day. 

Ready to make waves with us? Apply today!