Assistant Branch Manager in Phoenix

Arizona Central Credit Union Ranked Top 10 Best Places to Work in AZ for 2025

"The 10 best places to work in financial services" AZBIGMEDIA

Arizona Central Credit Union offers a comprehensive benefits package, including medical, dental, vision, 401k with up to 6% match, an employee assistance program, and much more.

Role:  
This position will be responsible for; opening new accounts, processing member transactions, loan applications, and assisting the branch manager with all activities associated with branch operations at our Phoenix location.

Summary of Responsibilities:

• Identifies member financial needs and offers solutions and products to meet those needs.
• Assists branch manager in developing and communicating clear expectations for staff.
• Assists the manager with the hiring, direction, development, training, motivation and discipline of branch personnel to consistently meet member needs as well as meeting branch goals in support of the credit union achieving its strategic goals and objectives.
• Actively engages with members to build business and increase branch loan production.  Works with staff on strategies to increase branch membership and grow loan production.
• Processes loan applications in accordance with credit union policies and procedures.  Offers members ancillary products on loans to help protect members and the credit union.
• Monitors workflows, applications, and finished work to ensure compliance with credit union policies and procedures.
• Assists branch manager with monthly compliance audits.
• Manages branch effectively and efficiently when branch manager is absent.
• Develops and maintains business partner relationships within the surrounding community and work collaboratively with the Partner Alliance department to increase branch membership.

Hours: 

• Monday - Friday: 8:45 am - 5:45 pm (no weekends)

• Experience: Three to five years of similar or related experience.