Assistant Branch Manager (Winter Garden)

We are Addition Financial, a member-owned, not-for-profit financial cooperative, offering comprehensive financial solutions that help members achieve their financial goals. Shareholder profits don't drive us and never have. Since 1937, we've been on a mission to bring financial success and education to everyone and make a positive impact in the lives of our members and the communities we serve. And we want your help to make that happen. We're looking for people who not only want to do meaningful, challenging work, but who also have a heart for service. If this sounds like you, keep reading and we'll dive into the specifics!

Summary:

Reporting to the Assistant Vice President Branch Manager and assisting in the efficient operation of the branch, the Assistant Branch Manager provides leadership and functions as a working supervisor for teller and member service personnel and assists with their training and development. Guides and directs teller operations and member personnel and assists with their training and development. Responsible for implementing company policies and procedures in relation to teller and member service operations. Supervises balancing and summarizing of daily business and cash. Trains tellers and member service personnel to maintain proper member relations. Ensures compliance with security practices. Plans, organizes and assigns the workflow of the teller and member service area.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for branch membership and lending growth through business development.


• Actively participate in community organizations to develop contacts and growth opportunities.


• Coordinates deposit, lending, and member service functions in accordance with Addition Financial policies, principles, and procedures.


• Develops plans and schedules for efficient utilization of employees, resulting in outstanding service delivery.


• Must be knowledgeable in all phases of branch operations, teller, member service, and loan functions.


• Must have strong lending background and strong sales focus.


• Attain branch goals in savings, lending, account relationships, transactions, profitability and cross sell ratios.


• Processing of consumer loans as required.


• Assists AVP Branch Manager in supervision and scheduling of staff.


• Assumes responsibility for branch operations in absence of AVP Branch Manager.


• Ensures that quality service is consistently provided to all members.


• Cross-sells credit union products and services, plus coaching of staff on cross-selling techniques.


• Assists in the resolution of employee or member problems and complaints.


• Assists in daily and monthly balancing.


• Must possess strong organizational and team skills.


• Performs additional duties as required by management.

Requirements:

• Associate’s degree (A.A.) or equivalent from a two-year college or technical school; plus at least three years related experience and/or training at a supervisory level in a financial institution (i.e. Loan Manager, or Member Services Manager) or equivalent combination of education and experience.

Working With Us:

We’re continually recognized as a top employer because we understand people like you want more out of your career. Like making a difference in people’s lives and in the community. Being part of a team that supports each other. Feeling good about the time you spend at work each day. And being able to balance your life while also earning a competitive base salary and benefits, including:

• 401k with profit sharing contribution


• Comprehensive medical, dental and vision coverage from leading insurance providers


• Continuing education and up to $5,000 in tuition assistance annually


• Generous vacation and sick pay


• Paid parental leave and volunteer time off


• Major holidays off including Federal holidays that many other industries don't observe


• Credit union benefits including reduced consumer/mortgage loan rates, free checks, and other financial services discounts

At Addition Financial, we accept you for who you are. We are an equal opportunity employer and do not discriminate based on race, color, creed, religion, national origin, sex, marital status, age, or disability/handicap with regards to recruitment, selection, placement, promotion, wages, benefits, and any other areas of employment. Personal perspectives and beliefs are what helps our team members, and our company, grow as a whole and we seek to nurture that inclusiveness. We welcome our team member’s diverse viewpoints and work together so that everyone’s voices are heard. So, if you’re ready to take your career to the next level, Count Us In®.