Assistant Clinic Manager

About Us:
Urgent Care for Kids is dedicated to providing in-person urgent care, primary care, telemedicine, and SchoolMed services for children in K-12 schools across Texas. Our mission is to revolutionize pediatric healthcare delivery, ensuring equitable access and quality care for all children.

Position Summary

We are seeking a motivated and adaptable Assistant Clinic Manager Trainee to join our growing Urgent Care team. This hands-on leadership development role is designed to prepare you for promotion into a full Assistant Center Manager position. You will work closely with the Center Manager to support daily clinic operations, mentor staff, oversee workflows, and ensure an exceptional patient experience. This role combines both clinical and administrative responsibilities.

Key Responsibilities

Operations & Leadership

• Assist with daily clinic operations: scheduling, staffing, inventory, and patient flow

• Help maintain a productive and professional work environment

• Monitor key performance indicators (KPIs) and compliance documentation

• Travel to other clinics during training and as needed for support

• Provide leadership coverage when the Center Manager is off-site

Team Management & Training

• Mentor and coach front desk and clinical staff

• Assist in hiring, onboarding, and training new team members

• Review timecards and support payroll accuracy

• Promote a positive team culture and exceptional service standards

Patient Care & Front Office Support

• Assist with triage, treatments, and clinical procedures

• Support providers during patient care activities

• Perform front-office duties such as check-in, insurance verification, and billing

• Respond to patient concerns and ensure a high level of service

Compliance & Improvement

• Ensure compliance with HIPAA, OSHA, labor laws, and clinic policies

• Participate in process improvement initiatives and leadership meetings

Training & Schedule Requirements

• Must be available to work two weekends per month

• Must be available to work at least half of designated company holidays

• Required to travel to multiple clinic locations during training

• Full participation in a structured training program including shadowing and assessments

Qualifications

Required

• Certified Medical Assistant (CMA, RMA, or NRCMA)

• High school diploma or equivalent

• At least 2 years in a healthcare, customer service, or supervisory role

• Current BLS certification (American Heart Association preferred)

• Strong communication, leadership, and problem-solving skills

• Familiarity with EMR systems

Preferred

• Associate or bachelor’s degree in healthcare management or a related field

• Experience in pediatric or urgent care settings

• Bilingual (Spanish)

• Licensed Vocational Nurse (LVN) or Registered Nurse (RN) with valid Texas license

What We Offer

• Competitive salary and benefits

• Paid training and clear career advancement opportunities

• Supportive, mission-driven team environment
  Exposure to operational leadership within a growing healthcare organization

If you are passionate about pediatric healthcare and meet the qualifications outlined above, we encourage you to apply and become part of our dedicated team at Urgent Care for Kids.

EQUAL OPPORTUNITY STATEMENT

Urgent Care for Kids/Goodside Health sincerely embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.