Supports therapy leadership in clinic operations, treatment coordination, and regulatory compliance. Assists in overseeing Article 16 clinic operations, including coordination of patient care, staffing support, documentation compliance, and clinical workflow. Provides direct therapy services within the scope of PT/OT licensure while ensuring adherence to best practice standards.
Core Responsibilities
Provide therapy services within PT/OT scope of practice
Implement treatment plans and complete compliant documentation
Coordinate prescribed therapies across disciplines and providers
Ensure continuity of care and appropriate follow-up services
Ensure completion of treatment plans, physician orders, and required assessments
Assist with admission and discharge planning processes
Support clinic workflow, scheduling, and staff coverage
Monitor and support staff productivity and efficiency
Improve patient flow and service accessibility
Participate in the intake process and presentation of clinic services to prospective clients
Review documentation for accuracy and completeness
Resolve missing or incomplete clinical documentation
Maintain audit-ready records in accordance with regulatory standards
Monitor record-keeping and billing processes to support accurate reimbursement
Track quality indicators and support implementation of best practices
Ensure completion and updates of Developmental Disabilities profiles
Communicate effectively with providers, families, and referral sources
Collaborate with interdisciplinary teams to coordinate comprehensive care
Advocate for program participants and their needs
Assist in development of annual staffing plans and operating budgets
Support monitoring of productivity and fiscal performance metrics
Promote a positive work environment aligned with agency values, mission, and culture
Assist with onboarding and integration of new staff
Perform other duties as assigned
Qualifications
Licensed Physical Therapist (PT) or Occupational Therapist (OT) in New York State.
Clinic experience preferred
Knowledge of Article 16 regulations preferred
Valid NYS Driver’s License; travel required
Benefits
Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off.
Comprehensive Health/Dental/Vision
Direct Deposit
Flexible Spending Account (FSA)
Retirement Plan 403(b)
Life Insurance
Voluntary Benefits
Employee Assistance Program (EAP)
Generous PTO Plans (Sick, Vacation and Employee Leave)
Tuition Reimbursement
Service Awards
Employee Appreciation Events
Employee Discounts
Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career. Please visit our careers website to access the full job description, which is also located within the job posting: upstatecpjobs.org
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