Assistant Community Manager

Description

Basic Functions:

To assist Community Manager with leasing, administrative, and management functions as required. To assist in facilitating consistency of quality operations on site. 

Payroll

Permanent Full Time  - normally 8:30 AM. to 5:00 PM Monday through Friday (with ½ hour unpaid lunch break daily). Occasionally weekend or evening hours as needed, and as approved by Community Manager. Position is paid hourly, with opportunity for overtime (previously approved.)

Duties include, but are not limited to:

Leasing Responsibilities:

• Assist with incoming leasing traffic (i.e. answering phone calls, show apartments, quote prices and availability)
• Process applications including running credit checks, employment verifications, background checks, and landlord reference
• Follow-up on phone calls and walk-in traffic
• Track leasing information and input information into software reporting system
• Assist in preparation of lease and move-in packets
• Schedule and conduct lease signings when necessary
• Follow-up with utility companies to make sure that residents have transferred service into their name
• Assist with move-ins, move-outs, and inspections when necessary

Administrative and Managerial Responsibilities:

• Receive and post rental payments
• Prepare and make bank deposit
• Print Delinquency reports and deliver late notices
• Track all payment arrangement made between Community Manager and resident
• Take incoming work orders from residents. Follow-up on work orders. Track, log and file completed work orders.
• Assist Community Manager with the processing of invoices when necessary, including computer input, copying, and filing of invoice
• Prepare lease renewals for resident distribution 75 days prior to lease end date. Lease renewal notices should be giver to Community Manager for approval by the 14th of that month.
• Deliver notices if necessary.
• Enter lease renewals and notices of intent to vacate into software system.
• Follow-up with resident (via phone, first then letter) 60 days prior to their lease end date if we have had no response
• Assist with community social events (i.e. pool parties, holiday parties, etc.)
• Assist with filing, copies, and others general administrative responsibilities as needed
• Turning over bad debt for the collection and tracking agencies progress on collection accounts
• Update quarterly market surveys.