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Assistant Community Manager

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Job Description - Assistant Community Manager


Rose Valley Management is looking to hire an Assistant Community Manager to join our team!

JOB SUMMARY:

The Assistant Property Manager will assist the Community Manager in the overall operation, and the day-to-day implementation of policies, procedures, and programs to ensure a well-maintained Community. Works with Community Manager to ensure compliance with all applicable regulatory agencies and federal, state, and local laws; maintains acceptable and supportive environment for all residents.

BENEFITS OF WORKING AT ROSE VALLEY MANAGEMENT:

  • Opportunities for Monthly Commissions
  • Health, Dental and Vision Insurance
  • Flexible Spending Account
  • Health Spending Account
  • Commuter Benefits
  • Generous PTO package
  • 401K after 1 year of service with a company match

QUALIFICATIONS:

  • High school diploma or equivalent
  • A current and valid Driver’s License
  • Minimum 2 years’ experience in the field of property management or leasing
  • Positive, friendly, and ambitious attitude with excellent problem solving, multitasking, listening, and deductive reasoning skills.
  • Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff.
  • Strong passion for delivering top-notch service to help ensure the highest level of customer satisfaction and retention possible.
  • Knowledgeable regarding federal, state and local laws including Fair Housing.
  • Proficiency with Microsoft Office Suite, particularly Word, Excel and Outlook
  • Working knowledge of Appfolio software strongly preferred.

DUTIES AND RESPONSBILITES:

  • Prepares, processes and signs leases and rules.
  • Assists Property Manager with vendor invoices and accounts payable.
  • Rent collection, receipting, prepares deposits using Real Page property management software.
  • Writes letters and prepares legal notices to residents.
  • Submits required reports and maintains records according to policies.
  • Provides documentation, consults with attorney, and participates in required legal proceedings such as eviction proceedings.
  • Assists Property Manager in preparation of weekly owner’s reports.
  • Assists with marketing and implementing marketing plans to achieve budgeted occupancy
  • Excellent problem solving, listening, and deductive reasoning skills.
  • Ability to empathize with residents, while still enforcing community rules and policies.
  • Knowledgeable regarding property management, federal, state, and local laws.
  • Demonstrates ability to work effectively with common Microsoft software applications and property management software.
  • Full knowledge and responsibilities of the community; operates the property and residents within Fair Housing guidelines.
  • Other duties as assigned

A Rose Valley Management Assistant Community Manager is a pivotal key to our success at each property. In this role, you must relate well to people, exercise good judgement and discretion in dealing with residents, visitors, vendors, and staff.

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