Assistant Community Manager - Student Housing

About University Partners
University Partners is a leading owner, operator, and manager of student housing communities across the United States, overseeing more than 25,000 beds nationwide. We focus on delivering exceptional resident experiences while driving leasing performance and maintaining strong operational standards.

Position Summary
The Assistant Community Manager supports the Community Manager in all leasing and marketing operations, team oversight, and day-to-day property management. This role ensures the leasing office runs efficiently, residents receive excellent service, and company standards are consistently followed.

 

Responsibilities

• Assist the Community Manager in supervising, training, and motivating the leasing team
• Support Leasing Consultants with prospecting, tours, leasing, and resident service while ensuring Fair Housing compliance
• Maintain lease files, Yardi data, and accurate resident records
• Coordinate the renewal program and manage resident communications throughout the process
• Conduct monthly market surveys and recommend pricing adjustments
• Plan and execute marketing initiatives, including campus events, promotions, print, and online advertising
• Oversee social media content and approve all public postings for accuracy and consistency
• Maintain the community goal board and track leasing performance
• Support move-in and move-out processes, including roommate matching, move-in packets, inspections, and lease audits
• Conduct periodic training for leasing staff on proper procedures, customer service, and leasing techniques
• Participate in community events and promotional activities to ensure proper execution
• Assist in administrative duties, budget coordination, and other tasks as assigned by the Community Manager
• Step in to manage the property effectively in the absence of the Community Manager

Qualifications

• Bachelor’s degree or equivalent combination of education and experience; 1–2 years related experience preferred
• Previous experience in leasing, property management, or student housing operations
• Strong knowledge of Microsoft Word, Excel, and Entrata preferred
• Excellent communication, customer service, and negotiation skills
• Strong organizational skills, attention to detail, and ability to manage multiple priorities
• Ability to lead, train, and motivate team members
• Professional demeanor and ability to work well under pressure
• Effective time management and problem-solving skills
• Ability to work weekends, overtime, and participate in property events as required

Working Conditions
This role operates primarily in an office environment but may also require presence in community common areas and resident events. Some travel between properties may be required.

If you are detail-oriented, proactive, and passionate about delivering excellent resident experiences while supporting a high-performing team, we encourage you to apply and grow with University Partners.