Assistant Critical Facilities Manager (CA)

The Assistant Critical Facilities Manager (ACFM) is responsible for all aspects of data center and maintenance of critical and non-critical data center infrastructure, equipment, systems, and staff. They will create an unwavering attitude and commitment to of safety and reliability within the Data Center as they work with the Director in building a team of Critical Facilities Technicians (CFTs) and outside contractors capable of achieving the goal of 100% availability. The ACFM will understand and be able to train staff on colocation data center environments to include planning and layout of power and cabling, customer needs, and remote hands functions.
Responsibilities

Assist the CFM in managing the operation and maintenance of critical and non-critical data center infrastructure, equipment, and systems
Assist the CFM in building a staff of CFTs with the necessary skill sets to accomplish data center operations that deliver total availability (100% uptime) while minimizing risks for T5’s customers
Manage power and cooling capacity and monitor environmental conditions within the data halls
Work shifts to support 24x7 data center operations, have flexibility in work hours to cover other shifts and support maintenance activities, as needed
Provide on-call support and respond to all data center emergencies 24x7, including on site response outside of scheduled shifts
Resolve all electrical, mechanical and Fire Protection System issues in the data center while minimizing risk and communicate issues to management and customers
Assist the CFM in a lead-capacity coordinating data center construction and commissioning and overseeing the transition from construction to sustainable operations
Review results from preventive maintenance inspections and provide guidance on how to address issues found
Determine actionable items to address Quality Control review results
Assume an ownership stake in the ongoing evolution and operation of the facility Computerized Maintenance Management System (CMMS)
Ensure that T5FM standards for using the Computerized Maintenance Management System (CMMS) use are being adhered to by all staff
Oversee accuracy and completeness of the CMMS, produce operational reports as needed
Enforce strict adherence to customer SLAs and change control activities
Assist as requested with the development and enforcement of Data Center standards and policies
Responsible for scheduling, coordinating, and reviewing work handled by outside contractors and vendors
Assist with managing client relationship and growing the business at assigned site
Assist and plan with clients on facilities issues and resolutions
Manage access to the Data Center(s) ensuring that the appropriate access control lists are maintained and reviewed regularly
Assist the CFM in managing site safety and environmental compliance
Assist the CFM in performing resource planning, cost estimation, and budget development
Assist in managing the facilities budget
Assist CFM with managing facilities support and operations staff
In the absence of the CFM, assume a leadership role with limited authority
Assist with site-tours for current and future customers as-required
Assist with coordination with all other groups (development, marketing, etc.) as needed
Manage CFT work-schedules and assignments
Manage special projects as assigned
Adhere to all federal and local safety laws
Complete other such duties consistent with your role as you may be assigned by T5FM management
Education and Equivalent Experience

Bachelor’s Degree (B.A. or B.S.) from an accredited college or university in a major relevant field of study or equivalent
3-5 + years’ experience in mission critical environments, required
Minimum 1-year direct management of non-exempt shift based employees, required
Minimum 1-year experience in a colocation data center environment, preferred
Experience establishing a new colocation data center or data hall, preferred
Technical school with an emphasis on mission-critical operations, high-performance manufacturing, or relevant military operations (US Navy a plus), preferred
$138,000 - $147,000 a year
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