Assistant Deli Manager

The Assistant Deli Manager supports the Deli Manager in the daily operation of the Service Deli Department. This position helps ensure excellent customer service, high-quality fresh products, proper inventory levels, food safety and sanitation, effective merchandising, and efficient department operations. The Assistant Deli Manager also assists with supervising, scheduling, training, and developing department associates. [Deli - Ass...li Manager | PDF]

• Provide fast, friendly, and professional customer service.


• Assist customers with product selections, special orders, and food preparation suggestions.


• Respond appropriately to customer questions, phone calls, and concerns.


• Resolve customer concerns when possible and escalate issues to store leadership as needed.


• Promote products through suggestive selling and positive customer interactions. [Deli - Ass...li Manager | PDF]

• Assist with the preparation, cooking, packaging, displaying, and serving of deli products.


• Prepare sandwiches, salads, pizzas, hot and cold foods, and party trays according to company standards.


• Maintain attractive, clean, fresh, and well-stocked deli displays.


• Follow established opening and closing procedures.


• Build promotional and seasonal displays as directed.


• Maintain proper product rotation and remove outdated or spoiled products.


• Support operation and maintenance of specialty areas such as salad bars, wing bars, and burger bars where applicable. [Deli - Ass...li Manager | PDF]

• Maintain appropriate inventory levels while ensuring product quality and freshness.


• Stock, rotate, and organize products and cooler inventory.


• Assist with ordering and inventory control.


• Assist with sales and inventory reporting.


• Support physical inventory processes.


• Ensure proper code dating and product-handling procedures are followed.


• Help execute promotional and seasonal merchandising programs. [Deli - Ass...li Manager | PDF]

• Assist with scheduling associates to maintain appropriate department coverage and customer service levels.


• Help supervise associates and assign daily duties.


• Train associates on department procedures, food preparation, sanitation, customer service, sales, and recordkeeping requirements.


• Help identify and develop associates with potential for advancement.


• Assist the Deli Manager with monitoring daily production and overall department performance. [Deli - Ass...li Manager | PDF]

• Maintain a clean, sanitary, and safe department.


• Ensure proper temperatures are maintained during food preparation, display, and storage.


• Follow established food handling, sanitation, labeling, and product storage requirements.


• Maintain clean equipment, preparation areas, cases, coolers, and other department work areas.


• Follow company safety policies and procedures. [Deli - Ass...li Manager | PDF]

• Strong customer service and communication skills.


• Ability to lead, train, and work effectively with department associates.


• Working knowledge of deli operations, food preparation, sanitation, inventory control, merchandising, and product freshness.


• Basic mathematical skills, including knowledge of weights and measures.


• Ability to organize and prioritize multiple responsibilities in a fast-paced retail environment.


• Ability to operate department equipment, including slicers, fryers, ovens, grills, food processors, wrappers, scales, printers, and pallet jacks.


• Ability to use computer systems and electronic ordering equipment as required.