Assistant Director, Bookstore

Position Title:

Bryn Mawr College:

Location:

Job Description:

Position Overview: The Bryn Mawr College Bookstore seeks an experienced, dynamic, energetic and outgoing retail professional to provide supervision, direction and training to front-line customer service associates and to oversee general merchandise. Reporting to the Bookstore Director, the Assistant Director will participate in all aspects of the store’s daily operations, including purchasing, inventory control, customer service, cash handling, record keeping and online order fulfillment.  The Assistant Director maximizes promotion and display opportunities within the store and on the bookstore’s website/social media platforms.

Schedule & Benefits: Bryn Mawr is committed to building and sustaining a campus community where faculty and staff can thrive. The College offers competitive salaries and excellent benefits. This full-time staff position has an anticipated schedule of 35 hours per week and will require working weekends and/or additional hours during peak periods or special events. Weekend and additional hours to support campus wide events are anticipated to occur up to five (5) times per year. The College’s benefit package includes 22 days of vacation per year, three days personal leave, generous holiday time (including an extended winter break between Christmas Eve and New Year’s Day), sick leave, 10% retirement contribution, short- and long-term disability, life insurance, medical, dental, and vision, paid parental leave, tuition opportunities, and more. Waiting periods may apply.

Position Responsibilities:

• Provide guidance and direction to student associates and staff.

• Maintain the store’s appearance through visual merchandising, organizing and cleaning.

• Purchase academic & trade book and course materials.
• Support the retail areas of the store (clothing, gifts, stationery, food & beverages, etc.) by maintaining stock, processing orders, and keeping displays current.
• Manage the register and assist with customer requests.

• Receive and process incoming shipments.

• Manage inventory on the sales floor, in the stock room, store’s systems, and on store websites.

• Manage and coordinate the purchasing of merchandise and promotional items to support college departmental needs, including serving as the primary liaison with existing vendors on orders, pricing, and fulfillment.

• Support daily operations, including opening and closing, store security, cash handling, etc.

• Provide content for social media and store website.

• Plan events, promotions and sales.

• Prepare reports and analyses reflecting progress and trends.

• Make recommendations regarding store policies and procedures.

• Assume responsibility for store operations in the absence of the Director.

• May perform other duties as assigned.

Qualifications:

• Bachelor’s degree required.

• Minimum of four (4) years of relevant professional experience. Preference will be given to applicants with retail customer service experience, retail buying experience, retail management experience and/or experience working in a college or university bookstore.

• Experience with inventory management and cash register systems.

• Commitment to exceptional public service and knowledge of accepted business and retail management principles, budgeting, retail inventory management practices, and pricing strategies.

• Strong computer proficiency, including MS Outlook Suite (Excel, Word, PowerPoint).

• Manage staff and student workers in the absence of the Director.

• Cultivate an inclusive workplace culture focused on professional development and performance recognition to maximize employee retention and engagement and align individual growth with department goals.

• Successful completion of satisfactory background checks required.

To apply, upload your complete application package as a single PDF document. A complete application package includes: 1) cover letter; 2) resume; and 3) names/contact information for three professional references. Application review will continue until the position is filled. To initiate your application, use the APPLY button.

Weekly Hours: