Department

Department of Behavioral Healthcare, Developmental Disabilities & Hospitals

Division

Project/Program Management

Salary

$127,367.00 - $145,885.00

Job Profile

JC-02507100-99 - Assistant Director for Administrative Services (Non-Union Executive Branch)

Scheduled Work Days & Work Hours

Monday - Friday; 8:30AM - 4:00PM

Non-Standard 35.0

Job Requisition Number

JR103312 Assistant Director for Administrative Services (Open)

Pay Grade

C00143 A

Classification

Assistant Director for Administrative Services

Class Definition

GENERAL STATEMENT OF DUTIES: To responsible for the development and implementation of a comprehensive administrative services program; to ensure the effective and efficient achievement of departmental policies, goals and objectives; to ensure that resources are utilized in conformance with state and federal laws, rules and regulations; to serve as a liaison with various state and federal departments, local municipalities and groups on matters pertaining to the department’s programs; to be responsible for special project development; and to do related work as required.

SUPERVISION RECEIVED: Works under the administrative direction of one or more department directors with wide latitude for the exercise of initiative and independent judgment in developing and executing agency programs and services; work is reviewed through written reports and conferences for proficiency and conformance to departmental policies, rules, regulations, provisions of law and professional standards.

SUPERVISION EXERCISED: Plans, coordinates, supervises and reviews, professional, technical and other staff engaged in program activities.

ILLUSTRATIVE EXAMPLES OF WORK PERFORMED:

• To serve in a highly responsible capacity to a director or directors by relieving him/her of certain administrative tasks; to represent a director or directors in contacts with state and federal governmental agencies, local municipalities and groups on matters pertaining to the department’s programs; to be responsible for special project development.
• To perform responsible administrative and supervisory work assisting a director or directors in planning, coordinating, implementing and controlling a department’s various administrative support programs.
• To be responsible for developing and maintaining a continuous coordinated effort and liaison with and between the various divisions of the department, other state agencies, the General Assembly, congressional offices and concerned private sector enterprises.
• To provide information of a professional nature to state officials, the public media or interested parties in accordance with the established policies of a director or directors;
• To be responsible for assisting in the overall administration of the planning, development and implementation of operational functions; or to have the assigned responsibility for assisting in the overall administration of a program of substantially comparable complexity.
• To attend meetings and conferences involving federal, state and local officials, professionals and the public; as required, to represent a department or departments at such meetings or conferences.
• To apply innovative and emerging methods, technologies and management practices to the operation of the organization and/or programs.
• To direct analyses of programs, services, resources and costs and benefits to increase the efficiency and effectiveness of programs.
• To be responsible for the development of short and long-term goals and objectives, management plans and operating plans and to oversee their implementation and evaluation.
• To assure the programs and services of the division/divisions conform with federal and state laws and other regulations and requirements, and within the overall mission and goals of the department.
• To periodically consult or confer with organized labor, civic groups and intra and interagency representatives to assess and recommend changes in programs, services, goals and objectives, as required.
• To administer, coordinate and direct the work of a staff engaged in a comprehensive program designed to assure external civil rights compliance in all aspects of a department’s federal programs.
• To provide effective and informative reports; to prepare communications and communicate regularly with departmental and program staff, and with others as required.
• To do related work as required.

REQUIRED QUALIFICATIONS FOR APPOINTMENT:

KNOWLEDGES, SKILLS AND CAPACITIES: A thorough knowledge of the principles, practices and techniques of public administration; a thorough knowledge of operations of the program or service area and the ability to utilize this knowledge in promoting effective and efficient programs and services; a working knowledge of the methods and techniques of administering and enforcing regulatory statutes; a working knowledge of the principles, practices and techniques of civil rights programs and the ability to apply this knowledge to the problems of realizing equal opportunity in a state department’s federal programs, a working knowledge of federal and state laws as they relate to equal opportunity; extensive skills in writing and public speaking; the ability to establish and maintain effective working relationships with superiors, subordinates, associates, government officials, and the public; the ability to coordinate the activities of a staff engaged in providing various administrative support services; and related capacities and abilities.

EDUCATION AND EXPERIENCE:

Education: Such as may have been gained through: possession of a Bachelor’s Degree in public administration, business administration, or a closely related field; and

Experience: Such as may have been gained through: extensive employment in a highly responsible administrative position involving various administrative support services.

Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.

Supplemental Information

Assistant Director for Administrative Services will serve as our Director of Clinical Informatics for BHDDH’s new Electronic Health Record system. This role will be responsible for the implementation and subsequent Maintenance & Operations (M&O) of the EHR solution. Leading and managing a team of EHR clinical and non-clinical analysts responsible for system configuration, reporting, workflow optimization, and operational support.

This role partners closely with clinical leadership, operational stakeholders, and information technology teams to help ensure the EHR supports clinical workflows, regulatory requirements, and organizational priorities across both hospitals. While this role provides leadership for EHR governance and decision-making, it remains actively engaged in day-to-day informatics operations, workflow design, system optimization, and end-user adoption. The Director of Clinical Informatics will be responsible for leading and managing a team of EHR clinical and non-clinical analysts responsible for system configuration, reporting, workflow optimization, and operational support.
Key Responsibilities:
•Provide strategic leadership for the implementation, budgeting, optimization, and ongoing support of the EHR and related clinical systems.
•Lead EHR governance activities, including access management, system policies, and prioritization of enhancement and change requests while ensuring governance processes remain clinically practical and operationally responsive.
•Function as a clinical and operational liaison, translating frontline clinical needs into system design, configuration, and enhancements, and helping to ensure clinical informatics and vendor work aligns with real-world workflows.
•Direct EHR system optimization efforts include workflow design and refinement, configuration and build oversight, integrations and interfaces, and change management processes.
•Collaborate with hospital leadership, finance, clinical, quality, Health Information Management, training, and IT teams to improve patient care, streamline workflows, and support regulatory and accreditation requirements.
•Promote the effective use of decision support tools, reporting, and analytics to support clinical decision-making, operational performance, and quality improvement initiatives.
•Provide regular communication, education, and guidance to leaders and staff regarding EHR capabilities, changes, and optimizations opportunities.
•Evaluate emerging technologies and best practices with practical focus on applicability to the business.
•Documentation of business-related processes, policies and procedures.

Preferred Skills and Abilities:
•A bachelor’s degree preferred, master’s preferred in nursing, clinical informatics, health information systems, healthcare administration, or a related field.
•Minimum of 7 years of experience in clinical informatics, or healthcare technology roles with progressive responsibility for system design, implementation, optimization.
•At least 5 years of leadership experience in clinical informatics, health information technology, or related roles, including direct involvement in clinical system build, support, or optimization.
•Proven ability to lead interdisciplinary teams and engage clinicians, analysts, IT staff, and vendors toward shared goals.
•Effective communication skills, with the ability to explain technical concepts and system changes to both clinical and non-clinical audiences.
•Ability to balance governance and standardization, clinical flexibility, and operational realities.
•Experience with project management, change management, and workflow redesign in healthcare settings.
•Strong understanding of interdisciplinary clinical workflows, healthcare operations, and regulatory requirements.
•Travel between multiple sites and/or hospital locations is required with a personal car and mileage reimbursement.

Benefits

For information regarding the benefits available to State of Rhode Island employees, please visit the Office of Employee Benefits' website at http://www.employeebenefits.ri.gov/.
 

Also, be advised that a new provision in RI General Law 35-6-1 was enacted requiring direct deposit for all employees. Specific to new hires, the law requires that all employees hired after September 30, 2014 participate in direct deposit. Accordingly, any employee hired after this date will be required to participate in the direct deposit system. At the time the employee is hired, the employee shall identify a financial institution that will serve as a personal depository agency for the employee.