Assistant Director, Housing

Assistant Director, Housing

University Housing Department

Georgia State University

These are exciting times at University Housing. We are growing, and we are thrilled that you are interested in being a part of our team. We are surrounded by individuals empowered to use their expertise and talents to achieve our mission to pursue excellence.

Are you ready for us? Are you seeking an opportunity with purpose and direction? If you are, we have the perfect opportunity for you!  We hire great people from a wide variety of educational, career, and personal backgrounds, not just because it is the right thing to do, but because it makes us a stronger team. 

The University Housing is seeking (1) Assistant Director of Housing, to join the already awesome team taking the University to the next level of excellence!

WHAT MAKES University Housing A GREAT PLACE?

·     A knowledge-sharing organization that works collaboratively with diverse partners.

·     Professional development opportunity and mentorship

·     A rapidly growing center within an academic setting

HERE IS WHAT YOU WILL DO

Administration 

• Directs the operation for one residential area on campus (1000-2000 residents); these areas include Edgewood (University Lofts, Patton Hall, Greek Housing), University Commons, Piedmont Central and Piedmont North 

• Manages staffing, programming and operational budgets in the amount of approximately $500,000 

• Leads/serves on departmental committee and workgroups 

• Participates in senior staff 24-hour on call rotation for residential campus population 

• Writes reports, assessments and evaluations of programs, services and activities in residential area 

• Serves on the University Housing director’s senior leadership team, which involves assisting with developing departmental goals, policies and practices 

• Ensures that staff update the University Housing website with information for designated residential area 

• Serves in the absence of the Associate Director of University Housing as needed 

• Prepares and monitors budgets for residential and functional area 

• Participates in departmental/divisional meetings and trainings as appropriate 

• Fulfills other duties or special projects as assigned 

Safety and Security, Student Development and Customer Service 

• Manages emergency situations and incidents involving residential students and guests, including communicating with emergency contacts 

• Serves as the first point of contact for professional staff on duty (particularly after hours and on weekends) in responding to maintenance, crisis, and emergency situations involving students living within University housing 

• Manages and refer customer service issues, answer questions, and clarify policies and procedures 

• Manages the student move-in and move-out processes for residence halls/apartments in their areas 

• Designs, implements, and evaluates area-wide programs and activities in residential areas 

• Supports the academic mission of the University, the co-curricular learning goals and student engagement activities of the Division of Student Affairs and the University Housing Residential Curriculum 

• Fosters safe, supportive, and inclusive residential communities 

• Collaborates with the Dean of Students Office, Counseling and Testing Center, Georgia State University Police, and other departments and units on campus in designing and implementing educational and social programs and services for students 

• Serves as a University Complainant, as requested, in judicial board hearings involving residential students. The Student Conduct Code affords students due process, which involves having the opportunity to ask questions to a complainant 

• Assists staff and students with managing and resolving emergencies, customer service and personnel issues in their assigned buildings, desks, and mailrooms 

Staff Supervision, Selection, Training, and Development 

• Provides vision, direction, and training for a team of full-time staff (RHDs and AHDs) and student staff in developing and managing programs, procedures and activities in the residence halls, as well as student conduct and customer service needs and issues  

• Supervises, trains, develops, and evaluates direct reports which may include a combination of coordinator(s), residence hall directors, graduate assistant and an administrative specialist 

• Designs and leads staff development and evaluation activities, programs, and processes for the designated area team 

• Organizes full-time staff recruitment and selection in residence life, which includes\: regularly reviewing job descriptions and updating positions, as well as determining placement of full-time staff in designated area 

• Interprets and enforces Community Living Guide and Student Conduct Code policies, Housing and Panther Meal Contract, and procedures for staff 

• Communicates regularly with full-time staff through meetings, one-on-ones, and email 

Staff Recruitment and Development  

• Supervises, trains, and evaluates the Coordinator for Student Staff Selection and Training 

• Chairs Professional Staff Training and Development Committee 

• Serves as a resource for professional staff for training and development 

To be fully considered for this position all candidates must submit the following at the time of submission:

· A complete and accurate GSU application, Resume, Cover Letter (Recommended) 

Final candidates must provide three professional references.

#LI-KH1

Minimum Hiring Qualifications\: 

• Master's degree in College Student Personnel, Counseling, or Higher Education Administration or equivalent and four years related experience; or a combination of education and related experience. At least one year of experience must be in a supervisory capacity.

Salary offers will be determined based on the candidate’s qualifications in relation to the Minimum Hiring Standards. Candidates earlier in their careers are typically offered salaries closer to the minimum of the hiring range, while those with more advanced or relevant experience may be considered for compensation at or above the hiring range.