Assistant Director of Housekeeping

Situated on sacred land marked by royal fish ponds, natural lava plains, lush tropical gardens and alluring beaches, Mauna Lani – meaning “mountain reaching heaven,” is an inspiring spiritual haven that captures a distinct sense of place deeply rooted in rich cultural traditions. The all-new luxury lifestyle resort from Auberge Resorts Collection is defining a new era of experiential luxury on the Island of Hawaii following a resort-wide re-imagination and renovation. Nowhere in the Hawaiian archipelago is the land more powerful, sacred or alive than this storied and natural place of wonder. Guests will be wowed by the transformational experiences, enriching cultural immersion, unrivaled amenities and curated moments. The resort will boast contemporary guest rooms and suites, five private bungalow residences, five extraordinary restaurants and lounges, three distinct pools, a signature spa and wellness haven, Kainalu active pursuits program, Living Culture program and an interactive Holoholo Kids Circle – all complemented by Auberge’s intuitive and gracious service.

The base salary range for this position is $80k - $95k.

The Assistant Director of Housekeeping oversees the day-to-day operations of the department and works with the Director of Housekeeping to develop and execute standards and procedures in a luxury environment. He or she will provide confident leadership and support to a hardworking team to achieve service excellence. The successful candidate will be nurturing, display care and compassion, and have a sincere desire to develop the staff. This position requires consistent attention to detail and outstanding organizational and computer skills to ensure flawless execution.  Previous housekeeping leadership experience in a hotel/resort setting is required.

• Supervise and coordinate day-to-day housekeeping operations, ensuring the highest standards of cleanliness, order, and efficiency are maintained throughout the establishment.
• Lead and motivate a team of housekeeping professionals, providing guidance, training, and support to ensure each team member excels in their responsibilities.
• Manage and optimize the use of cleaning supplies and equipment, maintaining an efficient inventory system to guarantee the availability of necessary resources while controlling costs.
• Implement and enforce rigorous quality control measures, conducting regular inspections to uphold a consistent standard of cleanliness and presentation in guest rooms and public areas.
• Work closely with other departments, particularly front office and maintenance, to ensure seamless communication and coordination for guest services and overall facility maintenance.
• Contribute to the development and management of the housekeeping budget, ensuring prudent financial practices and cost-effectiveness while maintaining the highest standards of cleanliness.
• Prioritize guest satisfaction by promptly addressing housekeeping-related concerns, anticipating needs, and proactively implementing improvements to enhance the overall guest experience.

• At least 2 years of Housekeeping or related discipline and leadership experience required. Experience in a luxury hotel preferred.
• High school or equivalent education required. Bachelor’s Degree preferred.
• Able to work on a flexible schedule, including weekends and holidays, according to departmental and operational needs.
• Willing to learn all the housekeeping positions and perform when in need.
• Ability to speak more than one language.
• Ability to drive and park all vehicle types.
• Computer literacy in Microsoft Window applications required.

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.