Assistant Executive Director/ Hospitality Services Director

The Assistant Executive Director/ Hospitality Services Director at Sagewood at Daybreak is responsible for driving resident satisfaction, associate engagement, financial and process management, strategic planning and implementation in coordination with the Executive Director.

Schedule: Tuesday-Saturday

Sagewood at Daybreak: https://www.kiscoseniorliving.com/lifestyle/sagewood/

What will I do every day?

• Support the Executive Director to meet and exceed community goals including Resident Loyalty, Associate Engagement and financial performance targets
• Supervise Resident Relations department and additional departments as assigned
• Hire, train, manage and retain highly effective associates 
• Identify and develop talent for future succession opportunities
• Support community business planning and forecasting
• Manage operations based on occupancy and financial targets 
• Lead community projects, committees, and continuous improvements
• Manage and improve resident and family satisfaction and loyalty 
• Drive adoption of Kisco’s software systems, resources and tools
• Responsible to identify, benchmark and leverage best practices in the industry
• Understand and support the community sales process
• Perform other related duties as required

What will I need to be successful in this role?

• Bachelor’s degree
• Minimum of 3-5 years’ management experience over a team of asssociates in health care, senior living or related field
• Proven track record leading results driven teams with an emphasis on financial and operational performance, customer and associate engagement
• Experience working with seniors highly desirable
• Master’s degree a plus
• Must be open to relocate in up to 2 of Kisco’s other cluster markets: Raleigh, Northern California, Southern California, Maryland/DC

What’s in it for me? (Great Question!)

• Competitive pay
• Healthcare Benefits including Vision & Dental
• Matching 401k 
• Paid Time Off
• Rewards and Bonus Opportunities
• Continuous Training and Growth Opportunities

What do we do?

We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years.

 All offers of employment are subject to satisfying our pre-employment process which includes: successfully passing a drug screen, TB Test and Background Check

*Kisco Senior Living is an Equal Opportunity Employer