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Description
DEPARTMENT: Food & Beverage
REPORTS TO: Food and Beverage Director/Manager
STATUS: Exempt
POSITION SUMMARY:
Assist in all F&B outlets, with a focus on beverage operations. Responsible for all beverage operations of the hotel: plan, implement, and adhere to operating budgets; manage beverage cost percentages to be aligned with budget and monthly forecasts; supervise ongoing training to ensure the highest-quality service; maintain high employee morale; ensure that all legal requirements are met; inspect, train, and ensure that all safety and sanitation standards remain consistently high; and work directly with all staff to ensure highest-quality product, service, and work environment for both internal and external guests.
RESPONSIBILITIES:
• Execute floor shifts throughout all F&B outlets in hotel.
• Assist the Food and Beverage Director/Manager in developing operating budgets for each beverage outlet. After approval, monitor and take corrective action as necessary to help ensure that budget goals are attained.
• Plan and implement cost control measures for all beverage expenses – beverage cost, labor cost, and other operating expenses.
• Inspect to ensure that all safety, sanitation, energy management, preventive maintenance, and other standards are consistently met.
• Help plan and approve the organizational chart, staffing, scheduling procedures, and job descriptions for all beverage positions.
• Interview and approve all hires in the beverage department.
• Ensure that all legal requirements are consistently met, including wage and hour and federal/state/local laws pertaining to alcoholic beverages and food safety and sanitation.
• Develop and implement policies and procedures for beverage outlets.
• Monitor purchasing and receiving procedures for products and supplies to ensure proper quantity, quality, and price for all purchases.
• Develop wine lists and bottle/glass sales promotion programs.
• Develop cocktail program to design signature drinks for the property.
• Maintain appearance, upkeep, and cleanliness of all beverage equipment and facilities, by utilizing daily, weekly, and monthly cleaning lists.
• Monitor employee dress codes according to the Employee Manual.
• Audit and approve weekly payroll.
• Coordinate and approve all beverage invoices.
• Plan and implement internal and external marketing and sales promotions for the beverage department.
• Develop banquet beverage program for sales team.
• Execute weekly and monthly inventory.
• Oversee the lounge bar as the manager on duty.
• Fill in for other department managers in their absence, as needed.
• Join and actively participate in industry and community organizations.
• As needed, assist other properties, and help standardize operating standards and procedures throughout the company.
• Perform other duties as assigned.
QUALIFICATIONS:
• Previous experience in a leadership role in a fast-paced, high-end, food and beverage environment.
• Exceptional verbal and written communications skills.
• Computer literate, comfortable with standard business software, and able to easily and quickly learn new industry software.
Ability to:
• Perform job functions with attention to detail, speed, and accuracy.
• Prioritize and organize while managing multiple, critically important and time-sensitive tasks simultaneously.
• Work with minimal supervision.
• Working knowledge of industry tools such as Micros POS, OpenTable, and Microsoft Office.
• Proven track record of meeting operating budgets and successfully managing labor and cost of goods.
• Hotel and Restaurant Administration degree from an accredited institution, or equivalent experience and training in the food and beverage industry preferred.
• Previous experience as a bar manager in an upper-scale hotel environment preferred.
• Expert knowledge of industry tools such as Micros POS and OpenTable preferred.
PHYSICAL DEMANDS:
• Remain actively engaged on foot for 4 - 6 hours at a time.
• Remain in stationary position for 4 hours or more at a time.
• Ability to occasionally lift and transport 35-50 pounds.
• Satisfactorily communicate with external vendors, guests, management, and co-workers to their understanding.
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