Assistant Front End Manager

Description

Are you passionate about great customer service, teamwork, and community?
Come join the Willimantic Food Co-op as our next Assistant Front End Manager!

We’re looking for a friendly, organized, and energetic person to help lead our front end operations. If you love working with people, enjoy solving problems on the fly, and want to be part of a cooperative business that cares about its members, we want to meet you!

Top 6 Tasks

• Support and supervise our amazing cashier team.
• Ensure excellent customer service at the registers and throughout the store.
• Help with scheduling, training new staff, and keeping the front end running smoothly.
• Manage cash handling, drawer counts, and opening/closing duties.
• Keep the front end organized, welcoming, and efficient.
• Work closely with all departments including working regularly assigned Manager on Duty shifts to keep the store flowing.

The Tools You'll Use

• Point of Sale (POS) Systems (training provided!)
• Email, Excel, Word

Opportunities for Growth

• Cross-training in other departments
• Career development training
• Food Co-op industry education

Requirements

What We’re Looking For

• 3-5 years of cashiering 
• 1-2 years retail leadership experience (co-op experience a bonus!)
• Strong customer service and communication skills
• Ability to lead by example and work calmly under pressure
• Interest in community, local food, and cooperative values
• Flexible availability, including weekends and holidays

Physical Requirements

• Ability to stand, walk, and move for up to 8 hours
• Able to lift up to 40 pounds
• Comfortable bending, reaching, and operating POS equipment

At the Willimantic Food Co-op, we believe in cooperation, diversity, and building a vibrant, welcoming community.
We are an equal opportunity employer and encourage everyone to apply!