Assistant General Manager

Description

ALL ROADS LEAD TO YOU...

At the Indigo Road Hospitality Group, our goal is to be the best job you'll ever have in the hospitality industry. No joke, it’s what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart.

WHY US...

Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

INDACO CHARLESTON

Located on Charleston’s Upper King Street, Indaco (Italian for “indigo”) serves regional Italian cuisine. Wood-fired pizzas and hand-crafted pastas fill the restaurant’s menu which can be enjoyed family-style or a la carte. With community tables, an open kitchen, and a comfortable atmosphere, Indaco can accommodate 100 guests for a casual night of food and drinks. The wine list is focused on Italian varietals, the Negroni cocktail is on tap, and the fresh sodas are made in-house.

The massive wooden doors on Upper King Street are your first indication that Indaco is different from the typical Charleston restaurant. Rustic details continue inside with butcherblock tables, lime-wash walls, and white brick. An open kitchen with nearby community tables lets interested diners keep an eye on the action inside the kitchen. Outside, a patio puts you streetside to watch Upper King Street’s vibrant nightlife scene.

ASSISTANT GENERAL MANAGER

Indaco Charleston is seeking a passionate and experienced Assistant General Manager to join our vibrant team and play a pivotal role in creating unforgettable guest experiences. We celebrate authentic cuisine with a regional approach, offering unique ingredients and stunning presentations. Our mission is to not only provide exceptional service but also foster a positive and enriching environment for both team members and guests.

About the Role:

You will be a highly motivated and experienced individual with 5+ years of success managing high-volume restaurants (200-300 covers) in an upscale, food-focused environment. Your passion for food and dedication to community engagement will be instrumental as you work with local partners to source the highest quality products and create truly memorable dining experiences.

Responsibilities:

• Support the Restaurant General Manager in all aspects of daily operations, including finances, personnel, and guest relations.
• Foster a positive and supportive work environment that motivates team members and drives success.
• Champion staff development through mentorship, training opportunities, and career growth initiatives.
• Actively participate in community engagement efforts, collaborating with local vendors, businesses, and farms to source sustainable and high-quality ingredients.
• Oversee day-to-day operations and tackle challenges proactively, ensuring smooth and efficient restaurant operations.
• Maintain clear and effective communication with team members and the broader community.
• Uphold the highest standards for food quality, service excellence, and brand reputation.

Requirements

Qualifications:

• 5+ years of experience in a restaurant management role, preferably in an upscale environment.
• Proven track record of success in leading and motivating teams to achieve operational and financial goals.
• Strong understanding of food and beverage operations, including inventory management, cost control, and menu development.
• Exceptional interpersonal and communication skills, with the ability to build rapport with team members, guests, and community partners.
• Passion for hospitality and a commitment to creating memorable guest experiences.
• Ability to work effectively in a fast-paced and dynamic environment.

WHAT WE OFFER

Flexibility: Your schedule may vary (days, nights, weekends, holidays) based on seasonality, covers, and hours of operation. In general, you can anticipate working 50 to 55 hours a week.

As a Valued Member of the Team, You Can Expect:

• Competitive Compensation: Competitive base pay and PTO benefits after 90 days.
• Health & Wellness: Comprehensive health insurance coverage, including medical, dental, vision, and more.
• Financial Planning: Access to a 401K plan with a 50% match on your first 6% investment, along with Roth options.
• Home Loan Program: We offer a zero-interest housing loan program to help you achieve your dream of home ownership.
• Employee Discounts: Enjoy discounts at our 15 restaurant concepts and growing boutique hotels division.
• Family Time: Benefit from 4 weeks of PTO for maternity/paternity leave.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.