Assistant General Manager

Company : Heidi's Brooklyn Deli

Job Type : Full Time

South Portland, Me 04106

Job Description - Assistant General Manager

Benefits:

Competitive salary

Paid time off

Our Brand Difference

We are a family-owned and operated brand. We strive to maintain a family-owned culture alongside consistent corporate systems. Entering our 31st year in business, Heidi’s Brooklyn Deli is a labor of love from our family to yours.

Job Description:

The Assistant General Manager is expected to support the General Manager in all aspects of store management and daily operations, including, but not limited to staff supervision, quality, service and cleanliness expectations, administrative duties, payroll support, inventory, and labor management.

Assistant General Manager

Salary: $56,485 per year

Hours: 50 hours per week: 40 hours working in-store on average, 10 hours for administrative work on average

Benefits:

Monthly health insurance reimbursement of $200*

1 week paid vacation after 1 year of employment

Quarterly bonus opportunities

We follow the state PSL policies

Job Duties:

Reports to General Manager

Assist the General Manager with all aspects of store operations

Oversee daily store operations, including customer service, inventory management, and employee scheduling

Handle customer complaints and resolve issues

Manage and train store employees

Order and receive inventory

Complete administrative tasks, such as labor management, food cost, and general store maintenance

Support Community Relations

Qualifications:

High school diploma or equivalent

1 year of management and/or leadership experience in food service, hospitality, or hotel management

Strong customer service skills

Excellent communication and interpersonal skills

Ability to work independently and as part of a team

Demonstrate strong conflict-resolution skills and quality verbal and written communication skills

Meeting the physical requirements of the role, which may include, but are not limited to, standing for long periods, bending, twisting, reaching, lifting up to 55 lbs, and performing routine restaurant tasks, with or without reasonable accommodation

Have the ability to obtain and maintain any required food safety licenses or certifications per local state, and federal regulations

Holding a valid driver’s license is required with active car insurance, as occasional driving may be necessary

Be at least 18 years old- ready to lead and grow in your career

*Must provide proof of active health insurance

Compensation: $56,485.00 per year

WHO WE ARE

Entering our 30th year in business and still family-owned, the name 'Heidi' in Heidi's Brooklyn Deli embodies more than a co-founder's name. It is the legacy of not only our family, but generations of immigrants finding community in a common corner shop in Brooklyn, the neighborhood deli.

OUR CULTURE

We are an established, systems-based national brand with a family-owned culture. The heart of our brand is our people with the many employees and partners with 10+ years history with our brand. Few brands in our industry will match the work ethic, determination and passion of our people. Heidi's Brooklyn Deli is more than a sandwich shop chain, it is a true labor of love!

GROW TOGETHER

On your first day with Heidi's Brooklyn Deli, you start on an employment journey with us that has many pathways towards growth. Our employment pathway is comprised of 6 Levels of promotion with multiple opportunities for incremental promotions and certifications at each level. However employment with us fits into your life, be it working part-time while attending school or pursuing a full-time career path toward Corporate Level employment, Heidi's Brooklyn Deli has a pathway that will fit your lifestyle and goals. We want to come alongside you on your journey and build a mutually beneficial future together.

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