Assistant General Manager

Landscapes Golf Management and Coyote Crossing Golf Club are seeking an Assistant General Manager.  This is an excellent opportunity for a motivated individual to contribute to the success of a premier golf facility while advancing their career in hospitality and golf course management.

Coyote Crossing Golf Club is a semi-private, award winning, Hale Irwin designed golf course located just off I-65 in West Lafayette, Indiana. Our beautiful bent grass, parkland-style course features multiple creek crossings that lead you through wildlife in native prairies, wetlands, and forests while challenging every club in your bag. Our player-friendly, relaxed club experience includes premium carts, a large practice area, and a restaurant with a full bar inside our scenic clubhouse, all of which are certain to provide a memorable round.

Learn more about Coyote Crossing Golf Club at www.coyotecrossinggolf.com

Our Values Bring Us Together; Our Expertise Sets Us Apart.  We at LGM believe these values are instrumental to our daily operations.  LGM Values:   Do the Right Thing, Take Care of Each Other, Find a Way, Lead, Be the Best

To learn more about Landscapes Golf Management visit www.landscapesgolf.com  

JOB SUMMARY

Assist the GM in running the operations of the golf course, including weekly, monthly and annual reporting, budgeting, merchandising, and staff hiring/training. Coordinate and execute golf tournaments. Supervise golf shop operations, range operations, and golf cart operations.

ESSENTIAL JOB FUNCTIONS

1. Promotes, works and acts in a manner consistent with the values of LGM.
2. Hire, manage, schedule and develop golf shop employees including assistant golf professionals, pro shop attendants and golf cart attendants; Assists the General Manager with the hiring of other employees.
3. Handle the merchandising for the golf shop; places orders and maintains golf shop inventory.
4. Assist in the marketing of the course including event planning for the course, works with members to secure agreements and coordinates activities associated with non-golf events. Supervises and manages large non-golf events.
5. Plans and executes golf tournaments, leagues, clinics and special events.
6. Assist the General Manager in serving as the community liaison for the course.
7. Consistently ensures that the club is operated in accordance with all applicable local, state and federal laws.
8. Develops, maintains and disseminates a basic management philosophy to guide all course personnel toward optimal results, employee morale and member/guest satisfaction.
9. Manages all aspects of the club in the absence of the General Manager.
10. Monitors guest experience across all departments and takes appropriate action to ensure first- class member/guest experience.
11. Assists General Manager with administrative functions including daily accounting, member billing, human resources and payroll. Submits all required information timely and accurately.
12. May assist in maintaining the inventory for the Food and Beverage department.
13. Maintains the confidentiality of company, member and guest information.
14. Attends and actively participates in regularly scheduled staff meetings.
15. Demonstrates continuous effort to improve operations, decrease turnaround time, streamline work processes and work cooperatively and jointly to provide quality customer service.
16. Performs additional assignments per the direction of club or Company managers.

KNOWLEDGE, SKILLS AND ABILITIES

1. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
2. Has knowledge of the organization and management of a pro shop.
3. Understands the rules of golf, the equipment used and golf tournament organization.
4. Has knowledge of driving range operation and management.
5. Effective communication skills orally and in writing.
6. Able to provide a high level of customer service with attention to detail.
7. Proficient with computer programs such as MS Word, Excel, Outlook and POS systems.

WORK HOURS AND CONDITIONS

Work hours may include early mornings and evenings on weekdays, weekends and holidays. Subject to inside and outside environmental conditions. May be exposed to inclement (non-threatening) weather, plant protection products, fertilizers, misdirected golf balls, and sharp and rapid equipment movement on a daily basis. Injury may result as a result of exposure to the above if safety policies and practices are not properly followed.

EDUCATION AND/OR EXPERIENCE

1. Bachelor’s Degree in golf management, business management or related field preferred.
2. 3 years previous golf industry experience/training preferred

PHYSICAL REQUIREMENTS

• Seeing and hearing: read documents, computer screen, answer phones, communicate in person 50-100%
• Standing and walking 25-100%
• Climbing, stooping, squatting and kneeling 50-24%
• Dexterity: utilizing phone, typing, and writing 0-24%
• Lift in excess of 25 pounds 0-24%

Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description may be changed or updated at any time without notice.