Assistant General Manager

Assistant General Manager - Liaison Technology Group

📍 Nashville, TN

🕒 Full-Time | In-Office or in the Field

🌐www.liaisontechgroup.com

About Us

At Liaison Technology Group, we believe the future of home living is defined by convenience, comfort, and intelligent control. Our technology solutions transform homes and businesses into connected, intuitive environments. We are a growing, process-driven organization seeking team members who value accuracy, accountability, and operational excellence.  We are seeking a highly organized and proactive Assistant General Manager to support daily operations and help drive continued growth.

Position Overview:

The Assistant General Manager (AGM) will play a vital administrative and operational support role within Liaison Tech Group. This role requires strong organizational skills, attention to detail, and the ability to anticipate challenges before they arise. The AGM will ensure smooth internal operations by tracking site inventory, managing schedules, handling client concerns, and supporting the field team so that onsite technicians can focus on installations and technical execution.

Key Responsibilities:

• Inventory Management: Accurately track and update inventory levels at multiple onsite locations; coordinate parts and equipment needs with vendors and project managers.
  


• Administrative Support: Perform computer-based tasks such as data entry, documentation, reporting, order processing, and maintaining digital records.
  


• Schedule Coordination: Maintain and monitor project schedules, ensuring timelines are adhered to and proactively addressing potential delays or conflicts.
  


• Client Communication: Serve as a point of contact for clients with non-technical issues; resolve inquiries and concerns in a professional and timely manner.
  


• Proactive Problem Solving: Identify operational bottlenecks or logistical issues before they impact workflow; recommend and implement efficient solutions.
  


• Team Support: Work closely with onsite technicians, project managers, and leadership to support operational continuity and client satisfaction.
  


• Quality Control: Ensure administrative procedures are followed consistently and high standards of service delivery are maintained.
  
  

Required Skills & Qualifications:

• Proven experience in administrative or operations roles (preferably in technology, construction, or service environments).


• Excellent organizational and multitasking abilities.


• Proficiency with standard business software (Microsoft Office Suite, scheduling software, inventory or database systems).


• Strong communication skills—both verbal and written.


• Ability to anticipate needs, work independently, and take initiative.


• Comfortable handling client interactions with professionalism and a solutions-oriented mindset.
  
  

Preferred Attributes:

• Experience in home technology, audiovisual, or related industries.


• Familiarity with inventory tracking tools or CRM platforms.


• Ability to maintain a positive and collaborative team environment.


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Disclaimer

This job description outlines the general nature and scope of the role and is not intended to be an exhaustive list of all duties or responsibilities. Team members may be asked to perform additional tasks as needed.