Assistant General Manager

The Director of Rooms at The Lantern Columbia will oversee all aspects of the rooms division, including guest services, housekeeping, valet, engineering,and front desk operations. This inspirational leadership position requires a strong focus on guest satisfaction, adherence to standards, and operational efficiency.  The best candidate will exhibit patience, tolerance, and compassion as a portion of the Rooms Division team will have a disability as The Lantern Columbia will train and employ individuals with intellectual and developmental disabilities.  

Responsibilities:

• Lead and inspire the rooms division team to meet objectives as a hotel, an employer, and a community pillar.


• Role model the behaviors needed for an exceptional guest and team member experience.


• Implement and execute systems and processes to deliver a clean and organized hotel and a seamless guest experience.    


• Be hands-on, jump in to help the team when needed while balancing executive-level responsibilities.


• Set the weekly schedules in accordance with forecast.  Publish in a timely manner.  


• Deliver this defined guest experience while meeting payroll and other expense ratios.


• Provide team members with "feed forward" and take a vested interest in their development.


• Participate in the Senior Leadership Group in setting the path forward for The Lantern Columbia.

Requirements:

• Prior experience in rooms division management.


• Strong leadership, administrative, and communication skills.


• Desire to improve self and team, daily.  "BTTY".  


• Ability to work collaboratively with a diverse team.


• Patience.  Tolerance.  Compassion.  Love.  

Benefits:

• Competitive salary of $65,000.00 per year paid bi-weekly


• Health insurance and retirement plans.


• Paid time off and holidays

About the Company:

The Lantern Columbia is a luxury hotel located in the heart of Columbia, SC. We pride ourselves on providing exceptional service and unforgettable experiences to our guests. Join our team and be a part of creating memorable moments for our visitors.

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