Assistant General Manager

General Manager’s Assistant (Operations-Focused)

Full-Time | Automotive Services | Fast-Paced Operations

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About the Role

We’re hiring a General Manager’s Assistant to help drive day-to-day operations in a busy wheel repair business. This is not a traditional admin role—you’ll be directly involved in coordinating technicians, managing workflow, and keeping the operation on track.

You’ll work side-by-side with the General Manager and play a key role in execution, communication, and accountability across the team.

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What You’ll Be Responsible For

Operations & Workflow

• Support daily operations including work orders, scheduling, and job flow
• Coordinate between shop technicians, route drivers, vendors, and leadership
• Track priorities, follow up on open items, and ensure nothing falls through the cracks
• Assist with inventory tracking, repair documentation, and vendor coordination

Administrative Support

• Manage calendars, meetings, and internal communication for leadership
• Prepare reports, summaries, and operational updates
• Maintain organized systems and handle sensitive information professionally

Communication & Customer Support

• Act as a central point of contact between management, staff, and customers
• Respond to calls, emails, and internal requests quickly and professionally
• Help resolve customer issues by coordinating with the appropriate teams

Reporting & Business Support

• Track KPIs (job completion time, quality, rework, etc.)
• Support data entry accuracy across systems
• Assist with invoicing, expense tracking, and timekeeping

What We’re Looking For

Required

• Highly organized with strong attention to detail
• Able to manage multiple priorities in a fast-paced environment
• Clear, professional communicator (written and verbal)
• Strong sense of ownership—follows through without being chased

Preferred

• Experience in automotive, wheel repair, collision, or service operations
• Background supporting operations, leadership, or field teams
• Familiarity with scheduling, inventory, or work order systems

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Physical Requirements

• Ability to move between office and shop environments
• Ability to lift up to 25 lbs occasionally

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Who This Role Is For

• Someone who thrives in fast-paced, hands-on environments
• Someone who takes initiative instead of waiting for direction
• Someone who can keep people, tasks, and priorities aligned

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Who This Role Is NOT For

• Someone looking for a slow-paced or purely clerical position
• Someone who struggles with multitasking or follow-through

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Compensation & Growth

• Competitive pay based on experience
• Full-time role with opportunity for growth into operations leadership

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Apply If You’re Ready To

• Be a key part of a high-output operation
• Work directly with leadership and make an impact daily
• Help build structure, accountability, and efficiency

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Equal Opportunity Employer | At-Will Employment