Assistant General Manager

About the Organization
Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.

Position
Cyclone Bagels - TBD

Full-Time/Part-Time
Full-Time

Location
Surf Vets- Coney Island

Salary
$65 - $75k

Days/Hours
Thursday - Sunday; 7am - 3pm AND Monday; 6am - 2pm

Description

Cyclone Bagels is a brand-new Bagel shop located in Coney Island with the aspiration of adding and supporting our local ("veteran") community and workforce. Cyclone Bagels is committed to create artisanal, consistent, high-quality Bagels for same day production's inventory.

Cyclone Bagels is looking for an Assistant General Manager who will be responsible for making sure that the shop is set up for success every day. The Assistant GM oversees every aspect of service, food quality and is responsible for maintaining labor schedules, service standards and guest relations. The responsibilities also include, placing orders, assisting the staff when needed, and embracing a positive work environment.

Duties and Responsibilities:

15% Administrative Duties / in Office

85% Oversight of Caf Service / present on Caf Floor

Open and/or close the shop

Be knowledgeable about all aspects of the menu

Maintain POS system with all the updates (number of items, shortages, 86's items, etc)

Daily walk through to inspect shop and report any issues to manager

Supervise that all side work is completed before, during and after each barista shift

Greets guest entering and leaving the shop

Completes daily reports of sales, waste and completes recaps for the day

Maintain a clean and tidy work area and dining areas (indoor and outdoor)

Ensure all displays are always full, tidy and with the correct signage

Accurately process all cash and credit payments along with cash report and deposits

Ensure all FOH and BOH equipment is cleaned and maintained

Be physically present in the caf during service to ensure service standards are met

Guide, direct and train FOH staff to have comprehensive knowledge of the menu, and service standards

Observe the flow of service, providing assistance when necessary. Be aware of any bottlenecks or overwhelmed service areas and assist in real time

React to any problems that occur, taking action that shows the guest we care

Be aware of any guests with disabilities and make sure that all their needs are met

Make sure that all needed supplies are on the floor at all times

Maintain a healthy, happy and productive work environment for employees to foster loyalty and dedication

Positions Supervised: Head Baker, Cashiers, and Porters

Salary Range: $65-75k

Position Requirements

Bachelor degree, preferably in hospitality industry or similar. Professional with 2+ years of experience in management in a similar position and previously managed at least 4 employees.Be familiar with a POS system, Toast preferred. Be familiar with Cash handling procedures (open/close registers). Able to multitask efficiently. Ability to listen and communicate effectively. Strong attention to detail Ability to lift and carry up to 50 lbs. Constant standing, walking, bending, reaching, and repetitive motions. Ability to remain standing for the entire length of shift. Competent to work in a computer with email, ordering and Office Programs Reliable leader to help and inspire others to achieve their best.

Cyclone Bagels is an equal employment opportunity employer. It is the Company's policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Cyclone Bagels also prohibits harassment of applicants and employees based on any of these protected categories. It is also Cyclone Bagel's policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.
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