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Assistant Golf Shop Manager

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Number of Applicants

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Job Description - Assistant Golf Shop Manager



Full-time


Description

I. Position

Assistant Golf Shop Manager

Classification

Full-Time Extended Seasonal, Salaried, Exempt

Reports toHospitality Manager

Duties / Responsibilities

Training

  • Assist in training new staff members on required job standards, department procedures, policies, and POS system.
  • Develop new training procedures and processes for lodging & golf operations;
  • Implement on-going training for existing staff, weekly staff messaging, monthly staff meetings and working with staff who needs additional training.
  • Work closely with MIT's to help with issues you notice & problems you had when working in their position

Work as MOD

  • Anticipate guests' needs and respond promptly. Resolve guest complaints, ensuring guest satisfaction
  • Monitor the status of daily and overnight guest check-in/Check-out
  • Ensure hotel folios are charged correctly and accurately before Check-out
  • Work with housekeeping managers on room status cleanliness & availability
  • Work with outside service managers to ensure golf bags and luggage are moved correctly
  • Work with caddie managers on ad-hoc caddie requests to ensure guest satisfaction
  • Ensure all daily golf is checked-in and accounted for
  • Ensure all closing duties for staff are completed before staff departs for the day
  • Work with reservationists to ensure accurate bookings and information for overnight/daily guests
  • Continuously review Google Docs to ensure accuracy
  • Ensure event & transportation items are charged accurately
  • Assist in hiring and scheduling of Night Porters and Golf Shop Attendants

Manage Venue Facility and Supplies:

  • Monitor and maintain cleanliness and organization of all assigned work areas.
  • Oversee distribution of work and side duties.
  • Monitor supply levels and communicate what needs to be ordered and when

Merchandise

  • Assist with monthly inventory.
  • Assist merchandise team with receiving, tagging, restocking, and maintain merchandise displays as needed.
  • Ensure Golf Shop Attendants are completing their duties while assisting keeping the shop organized by continual folding and restocking.

Requirements

Qualifications

  • Apply physical dexterity with some bending, stretching, reaching grabbing, holding and carrying
  • Previous golf management software and operating a POS system preferred.
  • Be able to lift 50 lbs. daily
  • Ability to stand for long periods of time
  • The ability to stand up to 8 hours a day
  • The ability to work productively at a desk/computer for 8 hours a day.

Schedule

Seasonal Position, Estimated 45-55 hours/week, with average 6 days per week. April - October 2025


Original job Assistant Golf Shop Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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