Assistant Head of Safety & Security - MNS60035055

Agency

Dept of Natural and Cultural Resources

Division

Museum of Natural Sciences

Job Classification Title

Security Supervisor (S)

Position Number

60035055

Grade

NC07

About Us

The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state, including 27 historic sites, seven history museums, two art museums, five science museums, four aquariums, 35 state parks, four recreation areas, dozens of state trails and natural areas, the North Carolina Zoo, the State Library, the State Archives, the N.C. Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the N.C. Land and Water Fund, and the Natural Heritage Program. The Department’s vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Everyone is welcome. For more information, please visit www.dncr.nc.gov. We encourage you to apply to become a part of our team!

Description of Work

The North Carolina Museum of Natural Sciences is seeking a dynamic, efficient, and enthusiastic individual to join our team as a Assistant Head of Safety & Security. The Assistant Head of Safety & Security supervises and oversees the proper functioning of the NC Museum of Natural Sciences’ security team to promote excellent service while ensuring the safety and security of all staff and guests. This position is responsible for assisting with all functions of the Security Services unit. This position reports directly to the Head of Safety and Security and indirectly to the Director of Operations.

Key Responsibilities:
• Serves as the direct supervisor for Security Services staff.
• Ensure that equipment, exhibits, collections, and building structures are secure from the threat of theft, vandalism, or abuse.
• Initiates emergency procedures in the event of an accident or injury to a staff member or guest. Has primary/secondary responsibility in the evacuation of the building in the event of a fire and initiates natural disaster response plan as needed.
• Oversee operation of the Closed-Circuit Television Cameras in the monitor rooms and be able to view and record as requested by leadership.
• Responsible for museum first aid kits inventory, distribution, and resupply.

Knowledge Skills and Abilities/Management Preferences

Please note: Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above. 

Recruitment Range: $37,377 - $44,329

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment, will not be considered for qualifying credit.

Candidates meet the minimum qualifications of this position if they meet the minimum education and experience listed on the vacancy announcement. Vacancy specific knowledge, skills, and abilities (KSAs) and/or management preferences are not required. Applicants who possess the following are preferred:

• Knowledge of relevant safety regulations and practices, security measures, customer service practices, and emergency procedures.
• Knowledge: This position requires complete attention to accuracy to ensure life safety, security of staff and the public, live animal collections and state property.
• Ability to take control of dangerous or volatile guests or building systems problems; deal with the public and communicate effectively, both orally, and in writing; and meet assigned tasks.
• This position also is expected to perform duties highly independent of supervision during special events and weekends and is expected to make decisions on handling pertinent issues relevant to facilities, staff and guests.
• Ability to train and supervise subordinate security officers.

 

Position/Physical Requirements:

• Weekly schedule, Tuesday – Saturday, 9:00am-5:30pm
• Must be able to work at least one weekend day as part of the regular working schedule, and occasional
• Evenings (4-6 times annually) and holidays as needed.
• Must be able to obtain and/or renew First Aid/CPR training certifications relevant to the position.
• Must be able to travel to museum satellite facilities 2-4 times annually and as needed.

***SIGN-ON BONUS BEING OFFERED***

A sign-on bonus of $1500 is being offered for eligible candidates.  The Sign on bonus is contingent upon the passing of the FY 25-26 budget and it has been certified. See eligibility at https://oshr.nc.gov/policies/sign-and-retention-bonus-policy 

*Payout contingent on funding availability*

** This is an anticipated vacancy. **

This position is located at: 
11 W Jones Street

Raleigh, NC 27601

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Minimum Education and Experience High school or General Educational Development (GED) diploma

AND

two years of supervisory experience in security of a large facility;

OR

an equivalent combination of training and experience.

May require the ability to complete emergency medical technician (EMT) training and meet re-certification standards as required.

Supplemental and Contact Information

Division Description

The State’s museum devoted to science and nature, North Carolina Museum of Natural Sciences in central Raleigh is the largest institution of its kind in the Southeastern United States and, with over a million visitors a year, the state’s most visited museum. Its 300,000 square foot downtown campus is augmented by Prairie Ridge Ecostation and satellite facilities in Whiteville, Greenville, and Contentnea Creek. Together, they provide a variety of curriculum-focused classes onsite, offsite, outdoors, and online for pre-kindergarten through graduate students across the state.

As a museum of nature, we integrate the dual concepts of illumination and inspiration with the work we do and the many stories we tell. In a time of unprecedented environmental challenges, nothing could be more critical. This nexus of ideas makes us unique. Across three vibrant floors of laboratories and exhibitions, our Nature Research Center provides an unparalleled opportunity to see science in action by watching museum researchers studying the natural world in real time. In the Nature Exploration Center, exhibits and live animal displays reveal North Carolina’s rich natural habitats, wildlife, and geology from the Appalachian Mountains to the Atlantic Ocean.

Our programs and activities impact people in all the state’s one hundred counties. We develop a variety of exhibits to share with institutions across North Carolina and support other museums by administering the North Carolina Science Museums Grant Program. We also engage the state’s students indirectly by providing professional development training for teachers, research opportunities for classrooms, and outdoor learning environments on school campuses.

Section/Unit Description:

The Operations section establishes and prioritizes Security, Facility, and IT needs for the Museum. This team is responsible for risk management and the creation of policies and procedures that ensure the safe, secure, and operationally sound function of all Museum facilities.

The Security Services Unit ensures a safe, secure, and healthy environment in all Museum facilities for staff and guests, in support of the Museum’s overall mission.

Click here to learn about employee perks and benefits

Click here to see the Total Compensation Calculator

The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence. 

We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community. 

Application Process

 Be sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application. The hiring process may take several weeks.
• Be sure to complete the application in full. Applicants are unable to submit more than one application to an individual posting.  Only one application received prior to the closing date will be accepted.  Applications must be submitted by 11:59:59 PM on the night prior to the closing date.  

Degree/College Credit Verification 

Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more. 

Veteran’s and National Guard Preference 

Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application. 

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing. 

Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application. 

ADA Accommodations 

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment, DNCR will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. 

Employment Eligibility 

It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System). 

Sign On Bonus Eligibility 

To be eligible for a sign-on bonus, the candidate must not have worked as a probationary, permanent, or time-limited employee in the last 12 months as an employee in North Carolina state government, including without limitation the judicial system, state executive branch agencies, and the university system, subject to the State Human Resources Act. Employee eligible for a sign-on must work at least 20 hours per week.  

All Sign-on Bonuses are contingent upon budget and final eligibility determination as of the effective date of hire. Additional information regarding the Sign-on Policy can be found here.

CONTACT INFORMATION:

N.C. Department of Natural and Cultural Resources

Division of Human Resources

109 E. Jones Street, Raleigh, NC 27601

Phone: 919-814-6670

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Mike Peele

Email:

[email protected]