Assistant Housekeeping Manager

Description

Welcome to Devil's Thumb Ranch Resort & Spa, where career development meets unparalleled natural beauty. Situated on 6,500 acres of untouched wilderness at the foot of the Colorado Rocky Mountains, our property offers not just a job, but a transformative experience. From upscale weddings to private getaways and corporate retreats, Devil’s Thumb Ranch is a destination known for excellence in hospitality and breathtaking surroundings. Join our team and grow your career in the heart of the Rockies, where every day is an opportunity to lead, learn, and thrive.

Principle Purpose of Job

The Assistant Housekeeping Manager supports the Housekeeping Manager in overseeing the cleanliness, comfort, and overall presentation of guest rooms and public spaces. This role is hands-on and supervisory, promoting Devil's Thumb Ranch service standards while maintaining efficiency, organization, and team morale.

Essential Duties and Responsibilities:

• Assist in the management and daily operations of the Housekeeping Department for guest rooms and common areas.
• Help train, schedule, and supervise housekeeping staff while fostering a positive and productive work environment.
• Ensure cleaning standards and schedules are followed and assist in refining them as needed.
• Step in to perform housekeeping duties when necessary to maintain service continuity.
• Monitor and support labor cost control and staffing levels according to occupancy and budget.
• Respond to guest concerns and service issues professionally and promptly.
• Aid in maintaining clear communication between housekeeping and other departments.
• Help manage inventory levels and ensure supplies and equipment are stocked and well-maintained.
• Assist with vendor coordination and ordering processes as requested from Housekeeping Manager.
• Support payroll and timekeeping accuracy.
• Maintain safety and cleanliness protocols in alignment with DTR standards.
• Uphold and model DTR’s values of respect, professionalism, and hospitality.

Requirements

• 1–2 years of supervisory experience in housekeeping or hospitality required; luxury resort experience preferred.
• High school diploma or equivalent required.
• Valid Driver’s License and clean driving record required.
• Strong interpersonal and communication skills.
• Proficient with Microsoft Office and capable of learning property management systems.
• Proven ability to lead by example and assist with physical housekeeping duties when needed.
• Strong organizational skills and attention to detail.
• Bilingual skills a plus.

Compensation Description:

$50,000 - $55,000/year Competitive pay commensurate with education and experience. 

Benefits and Perks:

• 152 hours of Paid Time Off if FT, Year-Round employment status.
• Affordable furnished housing, if working a minimum of 35 hours/week or more.
• Health, Dental & Life & Vision Insurances, plus 401k Employer Match of up to $2,000 annually--if FT, Year-Round employment status.
• Employer-sponsored monthly events such as Avalanche, Rockies & Nuggets games, Zip-lining, Snow-tubing, Hiking, Bowling, Recreation Center, etc.
• Employer-sponsored Softball and Hockey leagues.
• Wellness Program opportunities including meditation, complimentary daily Yoga, trail running & mountain-biking workshops.
• 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments.
• Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass.
• Referral bonus of $250 if we hire someone you refer.

Due to the nature of our 24-hour operation, there is no guaranteed work schedule. Managers will try to accommodate specific schedule requests, but they are never guaranteed if business volume prohibits. 

The statements contained in this job description reflect general details as necessary to describe the principal functions of this position, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. 

Devil's Thumb Ranch Resort & Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.