Assistant Housekeeping Manager

About the role

At Four Seasons Hotel Nashville, we are seeking an Assistant Housekeeping Manager to support the daily operations of our Housekeeping team while maintaining the highest standards of luxury service. This role is essential in ensuring exceptional guest experiences, team engagement, and operational efficiency within the Rooms division.

What you will do

• Support the Director of Housekeeping in leading, motivating, and developing a high-performing team
• Oversee daily operations including scheduling, room assignments, and tracking room and floor status
• Inspect guest rooms and public areas to ensure adherence to Four Seasons standards, providing hands-on coaching when needed
• Engage with guests and employees to deliver a seamless and personalized luxury experience
• Assist with administrative duties such as interviews, performance reviews, and employee documentation
• Coordinate maintenance work orders and ensure timely follow-up and completion
• Support inventory management, purchasing, and maintaining appropriate par levels
• Lead daily briefings and contribute to departmental meetings to drive clear communication
• Foster a culture of continuous improvement, teamwork, and service excellence
• Assist in budget management, forecasting, and expense control to meet departmental goals

What you bring

• Minimum of 2 years of supervisory experience within the Rooms division, preferably in Housekeeping
• Luxury hospitality experience preferred; mixed-use residential hotel experience is a plus
• Strong leadership, communication, and organizational skills
• Ability to adapt, prioritize, and thrive in a fast-paced environment
• College degree preferred and professional proficiency in English required

Schedule & Hours:

• Full-time position
• This is a management role requiring flexibility in scheduling, including early mornings, days, evenings, weekends, and holidays
• Schedule is not fixed and will vary based on operational needs

What we offer:

• Competitive salary, wages, and a comprehensive benefits package
• Excellent training and development opportunities
• Employee discount for stays at any Four Seasons worldwide
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals
• Additional property-specific benefits