NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion (https://www.nbcuniversal.com/diversity-equity-inclusion) initiatives, coupled with our Corporate Social Responsibility (https://www.nbcuniversal.com/csr) work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.
Role Summary
As part of NBCUniversal’s Corporate HR Team, HRConnection maximizes the breadth of NBCUniversal’s resources and actively contributes to NBCUniversal’s best-in-class work environment by expertly solving employee questions and concerns related to HR, Benefits, Payroll, and well…anything else! Our employees know that they’re just a click away from connecting with an expert who can help them navigate the unique employee experience at one of the world’s leading media and entertainment companies. Our HRConnection experts deliver professional support to both employees and Field HR partners with a smile, empowered by the challenge and thrilled by the support they offer. We exist to connect the NBCUniversal community to personalized solutions that simplify the employee experience.
As an HR Assistant - HR Service Center, you will be responsible for providing employee and Field HR support via email, chat, and Microsoft TEAMS channels, providing support to the team with special projects, evaluating and analyzing employee data, recommending and clearly explaining solutions, and documenting your work in our case management system. You will be part of an environment that values and creates progressive learning opportunities in a multitude of HR operational and specialty areas - there’s no better place in our organization to learn the skills needed to become a brilliant HR tactician!
Responsibilities
Our Purpose
Provide knowledgeable, efficient and courteous support to employees and Field HR partners who reach out to HRConnection with questions about benefits, compensation, payroll, policies, and other HR-related matters
Valued Partner
Be a cheerful and encouraging team member who positively contributes to the overall experience of your fellow teammates and our employees
Add value to the services offered by HRConnection in consistent pursuit of creating a world-class employee support experience
Customer Focused
Put yourself in the shoes of our employees and use empathy to actively listen and understand their unique needs
Make it easy for our employees to get the information they need, when they need it
Continuous Improvement
Look for more efficient solutions to problems using creativity and candid feedback in the pursuit of execution excellence
Take ownership of your personal and professional success by seeking out and engaging in continuing education opportunities and experiences
Basic Qualifications
Bachelor’s Degree or equivalent work experience
Experience working with HRIS/case management systems
Proven working experience with Microsoft Office Suite
Superb organizational skills and time management to meet deadlines
Phenomenal verbal and written communication skills
Desired Qualifications
Desire to grow career in Human Resources
Continuous learning mentality
Ability to maintain a positive attitude through all situations
A natural inclination to take initiative and find creative solutions
Eligibility Requirements
Willingness to work variable schedules and overtime
Must be willing to work in Universal City, CA
Must have unrestricted work authorization to work in the United States
Must be 18 years or older
Additional Requirements
This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $45,000 - $55,000.
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing
[email protected].