The primary responsibility of the Assistant Manager, under the direct supervision of the Property Manager, is to contribute towards the overall management of the community. This position is responsible for: fiscal monitoring, program development and implementation, co-supervision of staff, staff development, staff contact, enforcement of rules and regulations, reporting, assignments, leasing plan implementation, rent collection, data entry, and office co-management. In addition, the Assistant Manager is responsible for overseeing all clerical tasks associated with assignments, accounts receivable and charges to resident accounts under the direct supervision of the Property Manager.
PRIMARY DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by the supervisory personnel.
The Assistant Manager supports the general management and administrative operations of the facility, co-supervises staff, and participates heavily in staff selection, training and evaluation and policy enforcement
In conjunction with the Property Manager, assists in the establishment of the goals and objective for the site
Assists in hiring, training and evaluation of the site staff
Collect rent, and issue a receipt for payment
Coordinate data entry of receipts and charges to tenant accounts
Coordinate all mailings to residents, such as contracts, arrival information, cancellation, reminders, collection notices etc.
Oversee computer operation as related to Corporate Office
Coordinate the daily deposits of accounts receivable with the Manager.
Including completion of daily deposits and batch work
Provide accurate records with regards to past due accounts and assist in the collection of past due accounts
Work with the Manager to notify residents and Guarantors of any past due accounts
Update occupancy reports as needed
Notify Corporate Office of any change in occupancy or assignments
General filing and office duties
Monitor employee time sheets for accuracy
Receive and distribute Interoffice and US mail
Maintain inventory of office supplies
Receive and distribute maintenance requests
Maintain an accurate key inventory, recording keys as they are signed out and returned
Maintain log to document vendors working within the complex
Track all lockouts and process charges for all lock changes and lost keys
Other duties assigned by Manager
Requirements
PREFERRED QUALIFICATIONS
College graduate with two to three years’ experience in office procedures and data entry
Working knowledge of MS Office programs to include Excel, Word and Outlook
One to three years full-time experience in property management and/or student housing
To perform this job successfully, an individual must be able to perform each primary job duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.
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