Assistant Manager

Description

Position Summary/Objective

As a Brewpub Assistant Manager you will help oversee and manage the daily operations of the restaurant.

Essential Functions 

• Hires and trains restaurant staff.
• Organizes and oversees the staff schedules.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints
• Ensures compliance with alcoholic beverage regulations.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Appraise staff performance and provide feedback to improve productivity
• Active and visible on the floor to guests and staff to rectify complains, concerns, compliments, or special requests.
• Performs other duties as assigned.

Requirements

EDUCATION and/or EXPERIENCE 

•  Proven work experience as a Restaurant Manager
•  Proven customer service experience as a manager
•  Extensive food and beverage (F&B) knowledge

OTHER SKILLS AND ABILITIES 

• Ability to thrive in fast-paced, dynamic environment
• Ability to adapt to new situations, learn from mistakes. 
• Excellent written and verbal communication skills. 
• Strong attention to detail. 

PHYSICAL DEMANDS

The employee frequently is required to walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is frequently required to stand; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. 

The flow of work and duties require typical mental and visual attention; visual requirements include depth perception, color vision, and clarity of vision for distant (20 feet or more) and near (less than 20 inches) work.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

WORK ENVIRONMENT

• The noise level in the work environment is usually moderate.
• This position requires travel to other locations predominantly by driving. 
• Position may require overnight travel.
• Position requires the ability to work before or after normal business hours to meet deadlines and attend meetings and to be available on holidays and weekends if needed.