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Assistant Manager

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Job Description - Assistant Manager

Step Into Something Bigger in Wilmington

At StretchLab Wilmington, were more than a fitness studiowere a movement. As the industry leader in one-on-one assisted stretching, we empower people to move better, feel stronger, and live with more confidence. Our mission? Transform lives through mobility, connection, and purpose.

We're looking for a motivated, outgoing, and community-minded Sales Manager/Assistant Manager to lead our studio's growth and create an experience that keeps Wilmington moving. If you thrive on turning "maybe" into "yes," love building relationships, and want to be part of a high-energy, people-first culture, youre in the right place.

What Youll Do

As our Sales Manager/Assistant Manager, youre the engine behind our studios success. Youll lead with passion, fuel our growth, and deliver a one-of-a-kind experience that turns first-time guests into lifelong fans.

  • Own the sales funnel: Take charge of leads, make 50+ outbound calls daily, and guide new visitors through their journey to membership.
  • Build real connection: Engage with guests, understand their goals, and recommend the best solutions to support their well-being.
  • Lead and inspire: Motivate front desk staff to deliver exceptional service, lead by example, and foster a high-performance team culture.
  • Handle objections with confidence: Turn concerns into opportunities by keeping conversations focused on value and transformation.
  • Create memorable experiences: Ensure every guest feels welcomed, supported, and inspired to returnbecause theyre not just joining StretchLab, theyre joining you.
  • Drive visibility and growth: Collaborate with ownership on local outreach, community events, and marketing initiatives to keep our studio top of mind in Wilmington.
  • Maintain operational excellence: Keep the studio running smoothly, from CRM follow-ups to inventory and cleanliness.

Who You Are

  • A natural connector with at least 1 year of experience in salesespecially in fitness, wellness, or service-based roles
  • Goal-driven and energized by performance metrics
  • Confident, coachable, and eager to grow with a brand thats scaling fast
  • Comfortable managing a team while staying hands-on with day-to-day operations
  • Highly organized, especially when tracking leads and follow-ups
  • Passionate about wellness, movement, and making a real difference in your community
  • Available to work flexible hours, including evenings and weekends

What Youll Get

  • Competitive base salary
  • Uncapped commission and monthly bonusesyour success = your reward
  • Free StretchLab membership (yes, your well-being matters too)
  • Career advancement opportunities with one of the fastest-growing names in wellness
  • A fun, inclusive culture where your energy, creativity, and drive are celebrated

Be Part of the Movement

This isnt just a jobits a chance to lead with purpose and shape something special in Wilmington. If you're ready to connect with people, grow a studio, and build a legacy of wellness in your community, we want to hear from you.

Lets move Wilmingtontogether.

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