S

Assistant Manager

salary Salary :

$13 - 16 hourly

icon building Company : Scenthound
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Assistant Manager



Benefits:


  • Bonus based on performance

  • Competitive salary

  • Free uniforms

  • Opportunity for advancement

  • Training & development

  • Employee discounts




Perks and Benefits:

  • Direct career growth path to General Manager or Area Management positions as we continue to grow in Indiana 

  • Competitive base pay with monthly bonuses

  • Merit-based pay increases

  • Complimentary service membership

  • Weekly payroll

About the Position:
The Scenter Assistant Manager is vital at Scenthound, offering strong leadership, sales expertise, and exceptional customer service. This role will help support both of our locations: Carmel and Zionsville with a focus on becoming the General Manager at our 3rd location.  

This role is hourly, paid weekly, with performance-based bonuses paid monthly. 

This position requires: 

  • Management or supervisory experience

  • Customer service experience (retail, restaurant)

  • Sales experience (preferably in a membership model)

  • Strength to lift up to 70 pounds; stamina to stand for long periods of time

  • Reliable transportation

  • Willingness to work in a smoke-free environment  

Who We Are Looking For:
We seek a confident assistant manager who leads with integrity, honesty, and compassion. A successful Scenter Assistant Manager is an independent problem solver, adaptable, detail-oriented, and compassionate dog lover! We are looking for a HANDS-ON leader who can lead day-to-day operations of the Scenter, emphasizing critical KPIs: Labor Efficiency, Membership Sales,  Average Ticket Price, Rebook Ratio, etc.  
Tasks:

  • Drive membership sales through health and wellness education

  • Maintain a knowledgeable team that prioritizes dog wellness and safety

  • Provide leadership, guidance, and mentorship for the Scenter employees

  • Uphold quality standards through hands-on participation, employee audits, and training

  • Promptly and accurately communicate information from upper management to your team

  • Identify when/ where help is needed and provide assistance to keep Scenter on schedule

  • Create an environment conducive to teamwork, open communication, and Scenthound values

  • Manage client expectations; Resolve customer concerns

  • Ensure the safety of dogs and team members at all times

  • Adhere to Scenthound sanitary and cleaning practices  

Skills and Abilities:

  • Effective communication with team members and dog parents

  • Problem-solving

  • Attention to detail

  • Time-management – ability to make an efficient schedule

  • Computer/ technology proficiency

  • Accountability: hold oneself and others to a high quality of services




Compensation: $13.00 - $16.00 per hour





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