Assistant Manager

Description

Talent That We Are Seeking:

ArkVets is seeking an experienced veterinary Assistant Manager with a passion for business leadership willing to take a brand-new start-up to success. Are you looking for a place where you can make a powerful difference in the customer experience, be a valued team member, grow strong business practices, and lead your team in the mission and values of the company? ArkVets is where leaders are empowered to do all this and more. 

About Us:

We are an established privately owned business with 2 successful clinics and a third that recently opened. We strive to have 5-8 doctors per clinic with a support staff of 4 plus staff per doctor. Between our facilities, we offer state-of-the-art equipment like CT and Endoscopy. Each of our facilities have ultrasound capabilities and we also provide the ability to refer cases within theArkVets team. Our business model is general practice with same-day services offered Monday - Saturday. We are looking for an experienced, mature, and compassionate Assistant Manager to help guide our team, grow the practice's community presence, and promote extraordinary client engagement. 

ArkVets Mission:

To Provide Health and Healing for a Lifetime fostering the human-animal bond. Every Pet Matters! 

ArkVets Values:

1. Make Magic Happen
2. Do the Right Thing
3. Contagious Curiosity 

The right candidate will have the following core competencies:

• Kind and firm action taker.
• Adaptability to quick changes and needs of the practice operations.
• Ability and experience in implementing and maintaining the standards within the practice.
• Maintain and hold the team to standards of care.
• Commitment to extraordinary client experience and patient care.
• Diligent with quick and accurate responses. 
• Proven trustworthy veterinary leadership success.
• Experience and understanding of P&L statements.
• Understand and fully align with the company's mission and values.
• Understands measurements based on multiple KPI metrics provided daily! 
• Love to be measured and to achieve A+.
• Teachable and Coachable.
• Active learner eager for growth.
• Above all else, a self-starter that can report out and meet set deadlines without being micromanaged. 

The Schedule: 

• Monday - Friday 12pm-8pm 
• Rotating Saturdays 

Requirements

The initial success criteria for the position will include the following:

• 5+ years in a leadership role, within a veterinary clinic strongly preferred.
• Previous experience in a veterinary clinic or animal care setting required.
• Strong leadership and interpersonal skills with the ability to motivate and inspire team members.
• Excellent organizational and multitasking abilities, with attention to detail.
• Proficiency in computer applications, including practice management software and Microsoft Office suite.
• Knowledge of veterinary medical terminology and procedures is a plus.
• Flexibility to work evenings, weekends, and holidays as needed.

If this is exciting to you and you believe that you could be radically successful, please apply with your resume and a cover letter of why you would be a good fit. We look forward to meeting you and welcoming you to our tribe!