Assistant Manager

At Gold Beach Lumber Yard, we’re proud to be a cornerstone of our community, helping contractors, DIYers, and homeowners find the right tools, supplies, and expert advice for every project. We prioritize quality service, reliable inventory, and a helpful, knowledgeable team.

We are currently seeking an Assistant Manager for our Harbor store who is hands-on, energetic, and passionate about customer service and team development. This person will help lead the store alongside the Store Manager and ensure that daily operations run smoothly and efficiently.

Key Responsibilities:

Leadership & Operations

• Support the Store Manager in all aspects of store operations and employee supervision
  
• Lead by example with strong customer service and work ethic
  
• Open and close the store as needed, handling cash management, deposits, and store security
  
• Maintain a clean, organized, and safe shopping and working environment
  
• Coordinate with the Store Manager to implement company policies, promotional events, and sales goals
  
• Step into a leadership role in the absence of the Store Manager
  

Customer Service

• Greet customers and ensure a positive shopping experience
  
• Handle customer complaints or issues with professionalism and urgency
  
• Provide guidance and knowledge to customers on products, projects, and materials
  
• Train staff to deliver exceptional customer service
  

Inventory & Merchandising

• Assist with inventory management, including receiving shipments, stocking shelves, and cycle counts
  
• Monitor inventory levels and help place reorders as necessary
  
• Ensure merchandise is properly displayed, clean, and priced correctly
  
• Organize end caps, promotional displays, and seasonal transitions
  

Team Management

• Help recruit, train, and evaluate new team members
  
• Create and manage employee schedules
  
• Motivate staff to meet sales and service goals
  
• Provide feedback, coaching, and performance support to team members

Qualifications:

• 2+ years of retail experience (hardware or home improvement preferred)
  
• 1+ years in a leadership or supervisory role
  
• Strong knowledge of tools, hardware, paint, plumbing, electrical, lawn/garden, or building supplies
  
• Excellent communication, interpersonal, and problem-solving skills
  
• Basic math and computer skills; experience with point-of-sale (POS) and inventory systems is a plus
  
• Ability to lift up to 50 lbs and work on your feet for extended periods
  
• High school diploma or equivalent; additional training or certifications a plus