Assistant Manager

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our Café Managers are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better.

ESSENTIAL FUNCTIONS:

-Interacts with crew members, customers, and vendors using “Tropitude” (Tropitude is our “mojo” and what makes Tropical Smoothie Café fun and different. It means having energy and creating a positive atmosphere).

-Delivers “Unparalleled Hospitality” to each customer that visits our café.

-Knowledgeable and proficient in each position within the café.

-Manages and delegates daily functions of the café, including prepping product, making food and smoothies, serving customers and completing daily and weekly cleaning duties.

-Manages the ordering, inventory and reconciling invoices for all products.

-Ensures sanitation practices are being used in handling and preparing food in the kitchen.

-Ensures all safety and security policies are being followed as set by the brand.

-Trains and coaches Crew Members/Crew Leaders during each shift to ensure brand standards are upheld.

-Performs any additional tasks necessary to run the café.

Requirements:

PREFERRED EDUCATION/EXPERIENCE:

-Preferred 1 year of restaurant experience, including progressive supervisory experience.

-Legally able to work within the State and Federal guidelines.

REQUIRED:

-Successfully complete the Café Basics, Certified Trainer and Crew Leader Training Programs.

PHYSICAL REQUIREMENTS:

-Continuous standing and walking throughout the duration of each shift.

-Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice or taking out trash.

-Constant face-to-face interactions with crew members and customers.

-Safely navigate in a fast-paced café environment.

-Ability to multi-task and remain positive in sometimes stressful working conditions.

WORKING CONDITIONS:

-Most shifts are eight hours, but this may vary.

-Café Managers can expect to have some early mornings, late evenings, weekend and/or holiday hours and will have additional opening/closing responsibilities.

-Lead Crew Members and Leaders by demonstrating Tropical Smoothie Cafes core values in all interactions.

-Comply with the Tropical Smoothie Café uniform and personal hygiene polices for each shift.

-Fun, fast-paced, upbeat environment with no fryers.