Assistant Manager

We are seeking a highly motivated and experienced individual to join our team as an Assistant Manager. As an Assistant Manager, you will play a crucial role in supporting the overall operations and management of our car wash facility. You will assist the Site Manager in overseeing daily operations, ensuring excellent customer service, and maintaining a smooth workflow.

Responsibilities:

Operational & Administrative Support

• Support the Site Manager with daily operations, staffing, scheduling, inventory, inspections, and policy enforcement.
   
• Maintain accurate records, sales reports, schedules, and assist with budgeting, expense monitoring, and customer claims.
   

Customer Service

• Address customer inquiries, concerns, and complaints promptly and professionally.
   
• Help train and guide staff to deliver consistent, high-quality customer service and promote a customer-focused culture.
   

Staff Supervision & Training

• Assist with onboarding, training, coaching, and performance feedback.
   
• Partner with the Site Manager to support employee productivity, teamwork, and morale.
   

Safety & Compliance

• Ensure compliance with safety regulations and company policies.
   
• Conduct safety inspections, assist with safety training, and maintain incident and accident records.
   

- High school diploma or equivalent

- Previous experience in a supervisory or assistant manager role, preferably in the car wash or service industry.

- Strong leadership and management skills, with the ability to motivate and inspire a team.

- Excellent communication and interpersonal skills.

- Strong problem-solving and decision-making abilities.

- Proficient in using computer systems and software for administrative tasks.

- Ability to work flexible hours, including weekends and holidays.

- Must be able to walk, stand, bend, stoop, twist, etc. For extended periods of time and perform activities involving holding, grasping, pulling and turning

- Must be willing to work in hot/cold weather conditions if necessary