Job Description - Assistant Manager



Full-time


Description

Assistant Store Manager

The Assistant Store Manager helps supervise the nightly convenience store operations. The Assistant Store Manager is a vital member of our organization playing an essential role in the retention of team members and providing a welcoming, positive experience to customers. The self-motivated, service-orientated individual will be accountable for demonstrating Northdale’s culture of exceptional customer service and team orientated mindset.  


Requirements

Responsibilities and Duties

  • Maintain high level of customer service.
  • Assist in recruiting, training, and motivating individuals. 
  • Supervise and communicate company policy. 
  • Assist in performing, implementing, and enforcing established daily operating procedures to ensure store is clean, stocked, organized, and well kept. 
  • Assist in ordering, inventory management, and relevant tasks.
  • Maintain quality brand image standards.
  • Implement monthly promotions ensuring all POS is properly posted.
  • Communicate any merchandising problems, price change requests, and equipment problems.
  • Enforce all safety policies and procedures and report all employee and/or customer incidents.

Qualifications

  • High School Diploma required. 
  • 1+ year of retail management or leadership preferred.
  • Specific skills:
  • Effective communication skills.
  • Ability to coach, train and motivate employees. 
  • Comfortable working in a fast-paced environment.
  • Ability to problem solve and multi-task.
  • Strong work ethic. 
  • Oversee nightly and weekend operations 

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