Assistant Manager

Fortis Property Management 

Job Title: Assistant Manager

Weekly Hours: Full-Time (Hourly)

Property Type: Conventional

Why work for us?

Why work for Fortis Property Management because at Fortis, our success is the result of people like you. We pride ourselves on employing thoughtful, innovative, and outgoing team members. We maintain a competitive commission and bonus structure to recognize your hard work. We also promote internal advancement to further your career with us, as we believe that our leaders of tomorrow come from the team members of today.  

Position Overview: The main focus of the Assistant/Business Manager is to assist the Community Manager in the enhancement of the community for which they are responsible for in the most efficient and profitable manner possible based upon the goals and objectives of the owner(s), investor(s), as well as, ensuring the greatest possible satisfaction and well-being of all customers. Additional responsibilities include resolving resident issues, accounts receivable and accounts payable, accurate maintenance of all aspects of Yardi.    

Job Description/Principal Duties and Responsibilities:

• Assist in the preparation of the annual operating budget
• Collect all rents and other incomes while controlling property expenses within the guidelines of the budget
• Ensure all bank deposits are made in accordance with Company policy and procedures
• Process all invoices on a weekly basis and submit them to the Accounting Department in a timely manner and with all required paperwork (after approval of the Community Manager)
• All on-site accounting functions
• Collect and process all payroll for the community
• Provide superior customer service
• Resolve resident concerns
• Professional Image
• Ability to successfully interact with people 
• Strong communication skills both orally and written
• Organizational skills 
• Other duties as delegated

Staff Relations and Administration

• Management of the community in the absence of the Community Manager 
• Adherence to and proper implementation of all Fortis Properties Management policies and procedures
• Thorough knowledge of the computer system 

Knowledge of and adherence to the following:

• Fair Housing policies and procedures 
• Life/Safety issues 
• ADA, OSHA, EPA policies and procedures  

Physical & Work Requirements:

• Ability to walk the property and climb stairs
• Flexibility to work weekends and extended hours as needed

Supervision Received: The Assistant Manager will report to the Community Manager and/or Regional Property Manager.   

Supervision Exercised: The Assistant Manager will coordinate with the Community Manager to supervise all on-site Associates and all outside contractors employed by Fortis Property Management to work in their community.  

Qualifications & Skills:

Education 

• Two- or four-year college degree preferred 
• High School graduate or equivalent 

Experience 

• Minimum of 1-3 years multi-family property management preferred 
• Strong marketing and sales background 
• Accounting system functions
• Proficiency with property management software (Yardi, RealPage, MRI, AppFolio)
• Computer skills to include Microsoft Office (Word, Excel) 

Benefits (Full-Time Employees)

• Paid Time Off
• Medical/Dental/Vision
• Life Insurance
• 401(K)
• Referral Program
• Rent Discounts (where applicable)   

Disclaimer

This job description is not intended to be all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice. The Company provides reasonable accommodations in accordance with the Americans with Disabilities Act (ADA).

This Property Management Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.