Assistant Manager

Key Responsibilities

Leadership & Team Management

• Assist in training, supervising, and motivating team members
• Assist in training, supervising, and motivating team members
• Uphold a positive, professional, and inclusive work environment
• Support shift leaders and staff during peak hours
• Address performance concerns and provide coaching as needed

Customer Service

• Ensure excellent customer service both in-store and over the phone
• Resolve customer issues quickly and professionally
• Promote a friendly, welcoming atmosphere for guests

Daily Operations

• Oversee opening and closing procedures
• Monitor food preparation for accuracy, quality, and speed
• Support order accuracy, delivery coordination, and inventory management
• Ensure cleanliness and compliance with health and safety standards

Administration

• Assist with scheduling and staffing needs
• Help manage cash handling, deposits, and daily reporting
• Support hiring, onboarding, and continuous staff development

Qualifications

• Previous restaurant or food service experience required
• Supervisory or team lead experience preferred
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Comfortable solving problems and making decisions independently
• Must be able to work evenings, weekends, and holidays as needed
• Ability to lift up to 40 lbs and stand for extended periods

Work schedule

• Monday to Friday
• Weekend availability
• Holidays
• Day shift
• Night shift

Supplemental pay

• Tips

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Disability insurance
• 401(k)
• Employee discount
• Paid training