Assistant Manager - Crossroads

Essential Duties & Responsibilities

• Manages the preparation, assembly, and service of various food and dining options in a professional manner. Assists with steaming, frying, reheating, and garnishing food displays as needed. Ensures food service stations are set up, stocked, and maintained
• Oversees sanitation of food service preparation facilities and equipment in compliance with applicable standards and protocols. Inspects equipment to ensure proper working condition
• Supervises dining operations to maintain quality customer service. Leads by example when greeting and welcoming students, faculty, staff, and other diners. Promotes a warm and hospitable atmosphere. Adheres to university values with every interaction
• Manages food and beverage sales. Ensures cash management, including sales, cash drawers, and deposits is compliant with university procedures in the department point-of-sale (POS) system
• Collaborates with team members to manage inventories, order supplies, and manage budgets and revenue
• Trains and coaches team members. Encourages and empowers staff to maintain positive attitudes, provide quality customer service, and uphold university values
• Other duties as assigned

Knowledge, Skills, & Abilities

• Knowledge of food service production and service techniques and standards
• Knowledge of food sanitation and safety standards and protocols
• Knowledge of point-of-sale (POS) systems operation and management
• Skill in time management, organization, and multi-tasking in high volume environments
• Skill in identifying, evaluating, developing, and implementing solutions to resolve complex problems
• Ability to plan, delegate, train, and coach the work of others

Minimum Education & Experience

• Associate's degree in related field
• 3 years of relevant experience
• Equivalent combination of experience and education may be considered

Job Level Overview

Management and People Leadership Level 1 - Functions as a front-line supervisor of a work unit, focusing on supervising and setting day-to-day tasks for staff, maintaining schedules, checking work, and supporting daily services to ensure operational efficiency.

FLSA Category

Work Location

Compensation

Application Materials

When you are ready to complete an application for this position please be prepared to submit the below requested information.  This will be required to ensure your application is processed in a timely manner.

Candidates must be eligible to work in the United States.

Additional Details

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law.

If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.