A passionate and dedicated Assistant Manager to join our team is being sought. The
Assistant Manager will work closely with the General Manager to oversee the daily
operations of the dog daycare facility, ensuring a safe, fun, and enriching environment for
canine guests. This position requires strong leadership, excellent customer service skills,
and a genuine love for dogs.
Key Responsibilities:
Team Management & Leadership:
Assist in the hiring, training, and supervision of daycare staff.
Help create and maintain staff schedules.
Provide feedback and coaching to staff to ensure high performance.
Promote a positive, team-oriented work environment.
Daycare Operations:
Oversee daily operations, including check-in/check-out procedures.
Ensure the safety and well-being of all dogs in playgroups and boarding.
Monitor dog interactions and manage playgroups effectively.
Administer medication or first aid as required.
Customer Service:
Greet clients and their dogs with a friendly and welcoming attitude.
Address client inquiries and concerns promptly and professionally.
Provide excellent customer service to both pet parents and their dogs.
Maintain client records and ensure accurate information.
Facility Maintenance:
Ensure the facility is clean, organized, and safe at all times.
Administrative Support:
Assist with administrative tasks such as answering phones, processing payments, and
making appointments.
Utilize training opportunities for staff and help coach on company policies and
procedures.
Maintain and utilize reporting to drive sales and service.
Qualifications & Skills:
Minimum of 1 year of experience working in a dog daycare, boarding, or animal care
facility.
Minimum of 1 year of management or leadership experience, preferably managing
teams.
A genuine passion and love for dogs of all breeds and sizes.
Strong knowledge of dog behavior and body language.
Excellent communication and interpersonal skills.
Ability to work effectively both independently and as part of a team.
Proficiency in basic computer applications.
Strong organizational and time-management skills.
Ability to lift up to 50 pounds.
Must be willing to work flexible hours, including weekends and holidays.
Our History
Three friends, one dog, and lots of love!
The Camp Run-A-Mutt concept was born in mid 2007. We (Dennis, Mikel and Severn) put our heads together and came up with the obvious: build a place we’d bring our own dogs to. A clean, safe place that looks like a dog park with grass, toys, things to climb in, things crawl through, and water – not just to drink but to jump into and splash. Instead of cages, there would be other dogs to play with and humans 24/7 to keep the chaos controlled. Also, “Muttcam” technology that allows people, no matter where they are, to watch their dogs having fun. Finally, a beautiful, user friendly website that allows customers to register their dogs, submit instructions for boarding and connect to a social network of dog lovers. When we opened on February 29th, 2008 we were proud of what we’d created and determined to change an industry that needed updating.
Since that first day, there’s been a recession and competition yet CRAM has had continuous growth. We’ve learned something everyday from every dog that’s walked in the door, and there have been thousands. It’s not enough to provide a safe place for dogs, you have to love and care for them like your own. We have learned the nuts and bolts of running a successful business, winning awards from the San Diego Chamber of Commerce, local television stations and publications along with an A+ rating from the BBB and the San Diego Humane Society’s Compassion Award. This business was started with a basic love and respect for dogs and turned into a concept that thousands of dog lovers know, love and keep coming back.
Salary :
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