Assistant Manager - Grocery

PRIMARY PURPOSE AND MISSION STATEMENT: ROC and its employees pledge to put customers first by:

· Greeting customers with a friendly smile.

· Providing quick, accurate, and courteous service.

· Supplying a variety of products that meet high quantity, quality, and freshness standards.

· Thanking customers for making us their hometown store.

POSITION SUMMARY: The Assistant Manager is responsible for assisting the Store Director in all phases of store operations including enforcement of all policies and standards of FAIRVALUE. Assists the Store Director with cash and inventory control as well as maintaining FAIRVALUE's high standards of customer service. Is responsible for rotation of all perishable product in the grocery, dairy, frozen food and HBC departments. Responsible for the entire store in the Store Director's absence. Has directly authority over all store associates in the Store Director's absence. Reports to the Store Director.

PLEASE INQUIRE ABOUT SPECIFIC PAY AND BENEFITS

SCHEDULE: 45 hours per week 

QUALIFICATIONS

Knowledge and Education

· High school graduation or equivalent, preferred. 

· Knowledge of DSD/Scanning Operations

· Knowledge of front end operations

Experience

· Three plus years’ retail grocery experience.

Skills and Abilities

· Effective verbal and written communication skills. Good people and customer interaction skills.

· Skills in areas of leadership, management, coaching, teaching, and motivating employees.

· Demonstrated attentiveness to details; mathematical analytical ability. Use of calculator.

· Good computer skills, e.g. point of sale system.

· Demonstrated ability to effectively solve problems – operational, customer, and employee.

· Customer service skills related to interaction with resolving customer concerns.

· Ability to work independently with minimal supervision.

· Ability to work in a high pressure and demanding environment.

· Ability to multi-task, i.e., pick-up where left off when interrupted.

· Good organizational skills.

ESSENTIAL PHYSICAL REQUIREMENTS:

Standing / walking – high level

Environment – convenience store

Sitting – low level 

Travel – some local travel required for running business errands

Lifting – up to 60 lbs. 

Must be at least 18 years of age 

Visual concentration – high level  

Bend, kneel and stand for extended period of time

Ability to unload merchandise from trucks and operate hydraulic equipment