Assistant Manager, Housekeeping

WHO WE ARE:

Since 1887, Piedmont Driving Club has been a cherished home away from home for its members, steeped in a rich tradition of fostering community and leisure. True to our founding purpose—the promotion of dining, recreation, and enjoyment for members and their families—we offer exceptional facilities that cater to every desire, from fine dining and golf to tennis, swimming, squash, and fitness activities.

Our commitment extends beyond our members to our employees and the communities we serve. We pride ourselves on creating a family-friendly work environment where lasting friendships are formed, and where our long-tenured staff feel truly valued. Here, your expertise and talent don’t just contribute—they make a lasting impact.

We offer more than just a job; we provide a rewarding career environment with competitive pay, generous benefits, and unique perks. Our offerings include partially employer-subsidized medical insurance premiums, weekly pay with On-Demand Pay for emergencies, paid time off accrued weekly, a 401K plan, complimentary parking, and a daily shift meal with beverages. At Piedmont Driving Club, you’ll find a place where your contributions are recognized and appreciated.

CORE VALUES:

Professionalism, Accountability, Communication, Quality, and Teamwork!

Job Summary (Essential Functions)

The Assistant Housekeeping Manager is responsible for maintaining high-quality performance standards, coordinating and directing the activities of assigned personnel throughout the clubhouse and pool areas. Responsibilities include organizing employee shifts, training, and motivating staff, as well as checking private and public areas for tidiness. Armed with a strong understanding of sanitation regulations and team management abilities, the AHM is responsible for the upkeep and organization of all items related to laundry and the linen room.

Job Knowledge, Core Competencies and Expectations

• Working knowledge of cleaning methods, products, and equipment
• Strong attention to details, communication and organizational skills
• Reports major issues to Executive Housekeeper for correction
• Knowledge of and ability to perform required role during emergency situations

Job Tasks/Duties

• Hires, trains, and supervises housekeeping and laundry staff 
• Orders and maintains an inventory of cleaning supplies and equipment 
• Maintains MSDS book for all chemicals being used 
• Inspects club to ensure proper cleanliness, safety and maintenance
• Reports on any areas where maintenance or repairs are needed to Executive Housekeeper      
• Conduct shift meetings and keep staff informed on relevant updates and events
• Directs hourly and contract labor associates within the department
• Helps to ensure an effective safety program with an emphasis on awareness and compliance that conforms to OSHA standards
• Controls all banquet rooms, food service and other linens used at the club
• Ensures sufficient supplies and quality cleaning of linen 
• Participate in cost control systems for staffing, inventory, cleaning supplies, etc. 
• Manages the physical inventories of linen and updates monthly inventory tracking  
• Inspects torn and worn linen and terry and maintain a record of linen discards monthly  
• Loads and operates washers and dryers
• Must be effective in handling problems, including anticipating, preventing, identifying and solving as necessary
• Ensures payroll is recorded properly and approved timely for processing
• Inspect Housekeeping and laundry storage areas to ensure cleanliness and ensure that PAR levels are maintained in each closet.
• Oversee the preventive maintenance program for the laundry area
• Ensure back of the house areas and clean and sanitized
• Submit work orders to Engineering for repairs 
• Always carry a radio and ensure the proper use of radio etiquette within the department
• Maintain high standards of personal appearance and grooming, including wearing nametags

Licenses and Special Requirements 

None

Physical Requirement and Work Environment

• Regularly exposed to outside weather conditions
• Exposure to loud noise level, chemical (e.g. bleach), dampness and high temperature
• Frequent carrying, lifting, bending, climbing, stooping, pushing, and pulling
• Able to stand and walk for extended periods of time
• Able to lift up to 40 pounds

Required Qualifications:

High School Diploma or GED

Three+ years of housekeeping or cleaning experience in an industrial or business setting

Two+ years of supervisory experience

Preferred Qualifications:

Supervisory experience in a private club environment

Bachelor’s degree in Hospitality or related major preferred