Assistant Manager of Bus Transportation

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Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. We offer unmatched benefits and competitive wages in a stimulating and rewarding environment.  

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The Assistant Manager of Bus Transportation will assist with the planning, organization, and supervision of transportation operations.  Assists with the supervision of personnel and ensures that scheduled services operate efficiently.

Essential Job Functions:

(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)

• Responsible for the weekly scheduling for Transportation Supervisors; ensures requested days off are addressed in a timely manner; ensures vacations are addressed in a timely manner and proper coverage is present to accept any day off request.
• Responsible for oversight of operator files.
• Responsible for ensuring that all attendance matters are addressed in a timely manner and in compliance with the labor contract; call log updated properly and timely; union representatives received all necessary correspondence properly and in a timely manner.
• Responsible for correctly administering random and alcohol screening.
• Responsible for all operator communications up to and including alerts, texts, bulletin board and sign for documents.
• Assist Manager of Bus Transportation in day-to-day operations. Keeps Manager of Bus Transportation informed of any problems through effective communication.
• Coordinates all FMLA related matters with Human Resources. Ensures that operations are in compliance with all rules and regulations. 
• Assists with the year-round coordination of line service for all routes.
• Assists the Manager with the scheduling and supervision of any “special service” and convention requests.
• Maintains effective labor relations with labor representatives; administers labor contract as prescribed.
• Maintains knowledge of labor contract provisions and ensures compliance with such provisions relative to work assignments, schedules, discipline, wages, etc.; provides input for contract negotiations; maintains good labor relations within department. Ensures compliance with all applicable policies, rules, regulations, and laws including union contract provisions.
• Assist the training department with personnel as needed.
• Assist in ensuring that all AM and PM work is filled and there is no open work that hasn’t been covered and/or addressed prior to the closing of that particular shift.   
• Assist with the development and enforcement of new safety procedures.
• Assist in the evaluation and discipline of employees.
• Directly supervise attendance operations of the facility.  Administer employee disciplinary procedures as they relate to attendance. Interacts with labor union representatives to administer working agreement and enhance employer/union relations.
• Analyzes transportation records and recommends programs to improve services.
• Recommends the hiring, transferring and termination of employees.
• Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures.
• Performs other duties as assigned.

Required Knowledge, Abilities and Skills essential to Job Functions:

Comprehensive knowledge of labor agreement. Comprehensive knowledge of the principles and practices of transportation operations.  Comprehensive knowledge and the ability to dispatch (RCC or Window dispatch) and provide street supervision if needed. Knowledge of the payroll process and be able to approve if needed. Ability to supervise and evaluate the work of subordinates.  Ability to interact effectively with management and union officials.  Ability to evaluate program effectiveness and to develop corrective programs and plans. Ability to communicate effectively, both orally and in writing and understand views and concerns of others.

Required Software Knowledge and Skills essential to Job Functions:

Proficient in Transit Master (CAD/AVL) Radio System, HASTUS and Peoplesoft HR/Payroll module is required.  Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential.  Basic problem-solving skills associated with software applications used is expected.  Software usage relevant to job duties will be evaluated.

Essential Software Applications:

MS Windows, Word and Outlook; Transit Master (CAD/AVL); HASTUS

Safety Responsibility:

Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Ensure all employees and contractors are properly trained and understand all rules, safety policies, and procedures to perform their work functions safely. Promote safety awareness by attending safety committee meetings and adhering to all safety procedures and policies. Actively conduct workplace hazard analyses for all employees to maintain a safe work environment. Encourage employee safety reporting program and communication of hazards to the Safety Department. Responsible for the timely mitigation of all unacceptable and undesirable safety risks. Accountable for safety performance within their functional area and achieving the agency’s safety goals.

Training and/or Education:

Completion of four years of college with courses in management and transportation planning or combination of college and experience.

Required Experience:

Three years of experience in transportation supervision.

Licenses or Certificates:                     

Must have CDL Class B license and/or CDL permit and the ability to acquire within sixty (60) days of employment a valid Virginia CDL Class B license with air brake and passenger endorsements.

Special Requirements:

• Ability to pass DOT physical examination. 
• Must be able to pass federal government background screening process for local military installation access.
• This position is classified as essential personnel.

FLSA Status:  

Exempt

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Requires frequent bending and kneeling.  Must be able to drive and operate a vehicle.

Unusual Demands:

This is a 24 hours per day/7 day per week operation.  Hours do include holidays, and/or weekends.  Includes working weekends, nights and overnight shifts.  Includes working holidays and shifts up to 10 hours or longer during emergencies.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Work involves meeting multiple demands on a timely basis. 

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HRT is proud to be an Equal Opportunity Employer. If you need reasonable accommodations to complete the HRT employment application and/or the interview, contact HRT Human Resources at (757) 222-6000 or email [email protected].