Assistant Medical Billing Manager DME

The Billing Assistant Manager is responsible for maintaining vast amounts of information in the HDMS system that is a resource to all department team members as they handle collections from payers. In addition, this position provides leadership to billing employees through monthly reviews, coaching and problem solving. 

TARGET START DATE IS FEBRUARY 18TH. ARE YOU READY TO MAKE A MOVE??

Essential Functions: 

· Review and approve write-off requests – identify improvements needed to processes based on write-off reasons and bring to billing manager and customer service manager’s attention

· Assist billing manager with identifying payer claim processing issues and working with payers to resolve.

· Compose and meet with staff for 90-day and annual performance reviews.

· Assign and monitor overtime projects

· Monitor daily billing functions and ensure timeliness and completion. (Track and maintain active worksheets, weekly denial reports, assurance queues)

· Review aging regularly to identify payers that have had significant increase in aged balances.

· Answer staff questions and concerns as needed.

· Identify and research system issues; open and follow up on support tickets as needed

· Maintain HDMS tables including: product adds, bill code updates, non-payment codes, allowable updates

· Monitor private pay and collections process including running applicable reports for staff to complete.

· Monitor phone queue and voicemails to ensure appropriate coverage and timeliness of returning calls.

· Meet with billers to discuss aging and productivity results

· Run reports and provide to clerical staff (moveable rejections and deductibles, product return refunds, non-automated POTA, and sequestration)

· Assist with special projects as necessary

Supervisory Responsibilities:

With the guidance of the Billing Manager, this position supervises a team of 25+ who handle the complex work of collecting payments from hundreds of payers.

Position Type:

This is a full-time in office position, with the expectation of maintaining a regular work schedule. We are located in Wixom, MI.  It is understood that the person in this position will routinely work longer hours to meet demands of the role. Occasional evening and weekend work may be required. ***Upon satisfactory training hybrid may become available

Travel:

Local day travel may be required on occasion.

Required Education and Experience:

• Minimum of 5 plus years healthcare billing in an environment with a complex, high-volume revenue cycle
• Five plus years in a supervisory/leadership role
• Good understanding of the nuances of DME billing
• Five plus years experience with hands on billing and denials  
• Knowledge & experience with Multi State Insurances as well as private.

*Please note: This is a full-time direct hire position. No agencies please