Job Description - Assistant Operations Manager

Title: Assistant Operations Manager

Company: Superior Fence & Rail of Chicago

Employment Status: Full-Time

Key Responsibilities

  • Support the day-to-day operations of the business
  • Assist with team leadership and scheduling
  • Coordinate daily operational activities and projects
  • Coordinate and communicate with subcontractors
  • Help resolve customer issues and concerns
  • Coordinate and oversee warranty repairs
  • Maintain high standards of customer service and quality
  • Monitor job progress and production performance
  • Help ensure projects are completed efficiently and according to company expectations
  • Work closely with management and field teams to identify and resolve operational issues
  • Assist management in achieving company goals and improving overall operational performance

What We're Looking For

The ideal candidate will be a strong leader and problem solver who can effectively communicate with customers, employees, subcontractors, and management. The successful candidate should be organized, dependable, proactive, and comfortable working in a fast-paced environment.

Ideal qualifications include:

  • Previous experience in operations, construction, home improvement, or a related field
  • Leadership or supervisory experience
  • Strong organizational and communication skills
  • Ability to manage multiple projects and priorities
  • Strong customer-service skills
  • Ability to identify problems and find practical solutions
  • Ability to hold team members and subcontractors accountable
  • Strong attention to detail
  • Ability to work independently while also functioning as part of a team

Why Join Superior Fence & Rail of Chicago?

This is an opportunity to take on a key leadership role with a growing fencing company. The Assistant Operations Manager will have an important role in building a strong team, improving operational efficiency, ensuring quality installations, and delivering an excellent customer experience.

Work schedule

  • Monday to Friday

Supplemental pay

  • Bonus pay

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k)
  • Profit sharing
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