Assistant Operations Manager - 1894096 - Growth-Minded Organization

Job Type: Full-time

Job location: Los Angeles, CA

Reports to: Operation Director

Job Summary

This position is for an Ocean Operations Specialist. Responsibilities will entail promptly preparing and distributing all required air and ocean import documentation to pertinent parties, including delivery orders and arrival notices. The role involves liaising with vendors and customers to procure necessary documents for effective transaction fulfillment.

Job Responsibilities

The candidate will spend most of their time working directly with experienced professionals in the industry, assisting in the following activities:

Prepare and distribute all required air and ocean import documentation in a timely fashion to appropriate parties (i.e. delivery orders, arrival notice, etc.)

Communicate with vendors and customers to obtain documents required to satisfy transaction requirements

Track, trace, and monitor progress of shipments and deliveries to ensure timely processing

Communicate with air and ocean carriers, origin and destination locations regarding shipment status, special handling, and delivery of freight

Mediate delivery requirements and shipment tracking between customers, truckers, brokers, warehouses, and vendors to ensure proper delivery

Ensure accuracy and completeness of import documentation

Input, distribute A/P invoices and ensure timely A/R collection

Act as an operational liaison with customer to provide excellent, professional customer service

Handle order fulfillment operations, billing, and customer service functions in a timely manner

Negotiate rates & find additional competitive (service and rates) vendors

Requirements

BA or Associated degree preferred

Ocean/Air Logistics with a minimum 2 year global trade industry experience

Excellent computer skills

Ability to work in a fast-paced environment within a team setting

Ability to multitask and work efficiently

Strong inter-personal and communication skills, both verbally and written

Benefits

Medical, Dental, Vision Insurance Plan (100% Employer paid)

401K Plan w/ Employer Match

Life Insurance Plan (100% Employer paid)

Generous PTO, Paid Holiday, Floating Holiday

Lunch provided